Provider Guidance
Provider Guidance gives you information about your role as an organisation that is contracted to deliver provision for the DWP. Latest information on Provider Guidance can be found here and there is also information on previous updates.
The information is generic to provision within:
- New Deal for Young People
- New Deal 25 plus
- New Deal 50 plus
- New Deal for Lone Parents
- New Deal for Partners
- Programme Centres
- Co-financed European Social Fund and
- Jobseeker Mandatory Activity (JMA) Pilot.
There is also more specific information on Partners Outreach for Ethnic Minorities, Employment Zone and Provider Led Pathways to Work.
There is considerable detail in the schedules of Provider contracts with DWP. This guidance provides additional information to the contract schedules in terms of the Providers' relationship with DWP, what needs to be achieved in relation to the provision being delivered, and how to go about certain tasks and deal with issues.
The chapters can be searched for specific information, but if Providers cannot resolve issues by referring to the guidance they should discuss these with their local DWP District contact.
Current Guidance
- A to Z - list of Main Subject
Areas (68KB)

- Chapter 1 - Introduction
(48KB)

- Chapter 2 - Delivering
Jobcentre Plus Programme Provision (253KB)

- Chapter 3 - Generic
Forms (192KB)

- Chapter 4 - Funding
of Provision (323KB)

- Chapter 5 - Management
Information (34KB)

- Chapter 5A - Management
Information - Temporary Jobs (31KB)

- Chapter 6 - Jobcentre
Plus Provision (378KB)

- Chapter 7 - REMOVED
- Chapter 8 - Programme
Centre Provision (50KB)

- Chapter 9 - New Deal
25+ (66KB)

- Chapter 10 - Basic
Skills (43KB)

- Chapter 11 - New Deal
for Young People (89KB)

- Chapter 12 - European
Social Fund (1.67MB)

- Chapter 12a - European
Social Fund - new programme 2007-2013 (483KB)
- Chapter 13 - New Deal
for Lone Parents (37KB)

- Chapter 14 - New
Deal for Partners (46KB)

- Chapter 15 - Jobseeker
Mandatory Activity (JMA) Pilot (51KB)

- Chapter 16 - Self Assessment
and Development Planning (119KB)

- Chapter 17 - External
Inspection (142KB)

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