Contents
Pathways to Work Provider Guidance
- Section 1 Provider Led Pathways to Work
- Section 2 Mandatory Elements of Pathways to Work
- Section 3 Mandatory Work Focused Interview Process
- Section 4 Work Focused Interview Deferred and or Waived
- Section 5 Customer Fails to Attend or Participate in the Work Focused Interview
- Section 6 Conducting Visits in the Customers Home
- Section 7 Change to the Customers Circumstances
- Section 8 Voluntary Elements of Pathways to Work
- Section 9 Marketing and PR
- Section 10 Condition Management Programme
- Section 11 Customer Employment Support
- Section 12 Permitted Work (Part Time & Voluntary Work)
- Section 13 Other Provisions
- Section 13 Part 2 - Other Provision: Training for Work (Scotland only)
- Section 13 Part 3 - Other Provision: Work Based Learning for Adults (Wales only) - This guidance is still in draft. Skill Build guidance that this section will be based on is being currently being updated by Jobcentre Plus Office for Wales to reflect recent contractual changes between Jobcentre Plus and the Welsh Assembly in delivery of this programme. It is expected that this guidance will be available soon.
- Section 14 Financial Procedures
- Section 15 Contract Management and Partnership Working
- Section 16 Continuous Improvement & Evaluation
- Section 17 Management Information
- Section 18 Management, Legislation and Customer Service
- Section 19 Definitions
- Section 20
- Annex 1 Phase 1 and 2 Areas
- Annex 2 Qualifying Benefits
- Annex 3 Pathways to Work Leaflet
- Annex 4 Marketing Propriety Information
- Annex 5 Forms
- Annex 6 Regulations
- Annex 7 Action Plan
- Annex 8 Screening Tool
- Annex 9 Better Off Calculation
- Annex 10 Access To Work Business Centres
- Annex 11 – New Deal for Disabled People (NDDP) Transitional Arrangements
- Annex 12 - Jobcentre Plus Glossary of Terms
- Annex 13 Atos Helpline
- Annex 14 In Work Credit Pilot Areas
- Section 21 A- Z Useful links (including links to online DWP / JCP Leaflets)
- Section 22 - Customer Choice