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Supplying DWP

Updated 4 April 2013

Skills for Work (Wales) Provider Guidance

Chapter Number	Title	Contents
Chapter 1	Introduction to Skills For Work (Wales) (39KB)	Introduction to Guidance Background to Skills for Work (Wales) The aims of Skills for Work (Wales) Critical Success Factors
Chapter 2	Claimant Eligibility (20KB)	Introduction Claimant Group Claimant Eligibility
Chapter 3	Referrals (34KB)	Introduction High Level Requirements Claimant Referral Balance of Time (BoT) & Re-Referrals Engagement Activity Special Claimant Records How to (detail) and background Notification of start
Chapter 4	Start, Time on Provision and Completion (48KB) - updated 4 April 2013	Introduction High Level Requirements Notification of Start Claimant finds work Time on Programme Completion of training
Chapter 5	Exceptional Circumstances and Absences (50KB)	Introduction High Level Requirements for Sickness and Domestic Emergency Exceptional Circumstances Absences from Skills for Work (Wales) Sickness Domestic Emergency Civic Duties Jury Service Change of Address Returning a claimant to Jobcentre Plus Claimants on probation
Chapter 6	Failure to comply and Entitlement Doubts (37KB)	Introduction High Level Requirements Claimant fails to participate Claimant Fails to Start Claimant Fails to Attend Unacceptable behaviour and claimant exclusion
Chapter 7	Additional support (16KB)	Introduction
Chapter 8	Financial procedures (37KB)	Introduction Fee – Achievement of a Qualification Payments to Providers PRaP Operational Support Team (POST) Irregularities and Potential Fraud
Chapter 9	Performance Management, Delivery Standards and Evidencing Requirements (50KB)	Introduction Service Delivery Standards Assurance Processes Performance Management and Account Management Performance and Management Information Provider Assurance Team Jobcentre Plus and Third Party Provision Managers Jobcentre Plus Single Point of Contact Quality Programme Evaluation Collection of MI
Annex 1	PRaP leaver Definitions (15KB)
Annex 2	Form Skills 11 (67KB)
Annex 3	Skills for Work (Wales) MI and Validation process (38KB)