progress2work and progress2work-LinkUP Provider Guidance

Contents

p2w Provider Guidance: Abbreviations (80KB)

Chapter 1: Introduction (44KB)

• Introduction to Guidance
• Background
• Aims of p2w Provision

Chapter 2: Eligibility for progress2work and progress2work-LinkUP (95KB)

• Eligibility for progress2work
• Eligibility for progress2work-LinkUP
• Joint p2w and p2w-LinkUP provision
• Benefits
• Additional Considerations
• National Insurance Numbers
• People From Abroad
• Recourse to Public Funds
• Illegal Workers
• Chapter 2: Appendix 1-Documents you can use to verify customer’s identity

Chapter 3: Delivering p2w Provision (81KB)

• Your responsibilities
• Management Information
• Your responsibilities to the customer
• Jobcentre Plus’s responsibilities
• Relationships with DWP and Jobcentre Plus
• Jobcentre Plus Provider Assurance Teams
• Drugs Co-ordinator
• Marketing
• Data Protection
• Handling Complaints

Chapter 4: Forms (110KB)

• Forms you need to be aware of
• p2wSL-Starter/Leaver notification for p2w provision
• p2w Consent Form
• Outcomes Spreadsheet for Payments Team
• p2w2JP- Claim form for job Outcome
• p2w1JP- Claim form for Sustained Job Outcome
• p2w3JP- Application for discretionary payment form
• CLAIM1JP- Provider bank details form
• CLAIM6JP- General claim form
• SL2JP- Generic Starter/Leaver notification
• Welsh Language forms
• Process for ordering forms

Chapter 5: Operational Procedures (252KB)

• Referral to p2w
• Self referral-A customer comes directly to you
• A customer is referred from another Provider or Agency
• A customer is referred from Jobcentre Pus
• Referral by another Provider or Agency via Jobcentre Plus
• What should I do if a customer fails to participate on provision?
• Action to take once customer has started on your provision
• p2w Action Plan
• Claiming Benefits
• Referring p2w customers to Jobcentre Plus Mainstream Provision
• Customer 'drops out' of Mainstream provision due to relapse
• Customer achieves a Job Outcome
• Customer leaves p2w provision
• Chapter 5: Appendix 1-progress2work Action plan
• Chapter 5: Appendix 2-Relapse Stencil
• Chapter 5: Appendix 3-Flow Charts to support guidance
  • Customer is referred to p2w provision
  • Customer Progression through provision
  • Customer achieves an outcome
  • Customer starts Mainstream provision
  • Customer completes Mainstream provision

Chapter 6: Outcomes from p2w Provision (183KB)

• Claimable Outcomes
• Appendices to this Chapter
• Outcome Definitions
• Evidence
• Claiming for Outcomes
• Counting p2w Job Outcomes towards local performance
• Tracking
• Payment of Childcare and Travel Expenses
• Chapter 6: Appendix 1-Claiming p2w payments
• Chapter 6: Appendix 2-Evidence Requirements for Job Outcomes
• Chapter 6: Appendix 3-Evidence for a Job Outcome-Template to Employer
• Chapter 6: Appendix 4-Evidence for a Sustained Job Outcome-Template to Employer
• Chapter 6: Appendix 5- Job Outcome-Template letter to Customer
• Chapter 6: Appendix 6-Evidence of Specialist Outcomes
• Chapter 6: Appendix 7-Outcomes for Payments Team

Chapter 7: Management Information and the p2w Webtool(196KB)

• Management Information
• DWP Data Collection
• Jobcentre Plus's Labour Market System
• The Webtool and LMS
• Accessing the Webtool
• Super Providers
• Support
• progress2work Customer Consent Form
• Webtool Customer Records
• Creating a new Customer Record
• Consent Form 2- Sensitive Customer Details
• How to Search for an Existing Customer
• Overlapping Records
• Customer List
• Reports
• Chapter 7: Appendix 1 progress2work Consent Form
• Chapter 7: Appendix 2 Creating Webtool Customer Records

Chapter 8: progress2work Discretionary Payments(50KB)

• What can the p2w Discretionary Payments be used for?
• What the Discretionary Payments cannot be used for
• Eligibility for p2w Discretionary Fund
• Deciding when to use the Discretionary Fund
• Adviser Discretionary Fund
• Eligibility for Adviser Discretionary Fund
• Applying for p2w Discretionary Funding