Provider Guidance
Provider Guidance gives you information about your role as an organisation that is contracted to deliver provision for the DWP. Latest information on Provider Guidance can be found here and there is also information on previous updates.
The information is generic to provision within:
- New Deal for Young People
- New Deal 25 plus
- New Deal 50 plus
- New Deal for Lone Parents
- New Deal for Partners
- Programme Centres
- Co-financed European Social Fund and
- Jobseeker Mandatory Activity (JMA) Pilot.
There is also more specific information on Employment Zone, Provider Led Pathways to Work and Flexible New Deal.
There is considerable detail in the schedules of Provider contracts with DWP. This guidance provides additional information to the contract schedules in terms of the Providers' relationship with DWP, what needs to be achieved in relation to the provision being delivered, and how to go about certain tasks and deal with issues.
The chapters can be searched for specific information, but if Providers cannot resolve issues by referring to the guidance they should discuss these with their local DWP District contact.
Current Guidance
- A to Z - list of Main Subject Areas (68KB)
- Chapter 1 - Introduction (48KB)
- Chapter 2 - Delivering Jobcentre Plus Programme Provision (253KB)
- Chapter 3 - Generic Forms (192KB)
- Chapter 4 - Funding of Provision (323KB)
- Chapter 5 - Management Information (34KB)
- Chapter 5A - Management Information - Temporary Jobs (31KB)
- Chapter 5B - Tracking Periods for New Deal for Young people, New Deal 25 Plus and Programme Centres (11KB)
- Chapter 6 - Jobcentre Plus Provision (378KB)
- Chapter 7 - Provider Engagement Meetings (175KB)
- Chapter 8 - Programme Centre Provision (50KB)
- Chapter 8, Annex 1 - Programme Centre 'One Day' Jobsearch Support Service for the Newly Unemployed (40KB)
- Chapter 9 - New Deal 25+ (66KB)
- Chapter 10 - Basic Skills (43KB)
- Chapter 11 - New Deal for Young People (89KB)
- Chapter 12 - European Social Fund (1.67MB)
- Chapter 12a - European Social Fund - new programme 2007-2013 (1.10MB)
- Chapter 13 - New Deal for Lone Parents (37KB)
- Chapter 14 - New Deal for Partners (46KB)
- Chapter 15 - REMOVED
- Chapter 16 - Self Assessment and Development Planning (119KB)
- Chapter 17 - External Inspection (142KB)
- Chapter 18 - Local Employment Partnerships (LEPs) (74KB)
- Chapter 19 - Jobsearch Support Service for Newly Unemployed Professionals (80KB)
- Chapter 20 - Jobcentre Plus Support Contract (226KB)
- Chapter 21 - Jobseeker Support at 6 months stage - Volunteering (90KB)
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