Provider Guidance
Provider Guidance gives you information about your role as an organisation contracted to deliver provision for the DWP.
The Generic Guidance is generic to all programmes listed below.
The Programme Specific Guidance provides information about the following programmes:
- Work Programme
- Work Choice
- Mandatory Work Activity (422KB)
- European Social Fund (ESF) 2007-10
- European Social Fund (ESF) Support for Families with Multiple Problems
- Community Action Programme (CAP) Provider Guidance
- Jobcentre Plus Support Contracts (286KB)
This information covers situations where the requirements of the programme are unique, or differ from the general rule, and should be read in conjunction with the generic guidance.
The latest information on Provider Guidance can be found here and there is also information on previous updates.
There is considerable detail in the schedules of Provider contracts with DWP. This guidance provides additional information to the contract schedules in terms of the Providers' relationship with DWP, what needs to be achieved in relation to the provision being delivered, and how to go about certain tasks and deal with issues.
The chapters can be searched for specific information, but if Providers cannot resolve issues by referring to the guidance they should discuss these with their local DWP District contact.
Legacy Provider Guidance
The Legacy Generic Guidance is generic to all remaining provision.
The Legacy Programme Specific Guidance provides information on programmes that are not listed above. This information covers situations where the requirements of the programme are unique, or differ from the general rule, and should be read in conjunction with the generic guidance.
There is considerable detail in the schedules of Provider contracts with DWP. This guidance provides additional information to the contract schedules in terms of the Providers' relationship with DWP, what needs to be achieved in relation to the provision being delivered, and how to go about certain tasks and deal with issues.
If you cannot resolve issues by referring to the guidance you should discuss these with your local DWP District contact.
Protection of Vulnerable Groups Scheme (PVG Scotland)
Providers should ensure that they have reviewed the PVG scheme information on The Scottish Government website for the latest information and guidance and take the appropriate action.
Providers who work with vulnerable groups in both Scotland and England should take consideration of the differences between the PVG scheme (Scotland) and the Vetting and Barring Scheme (England).