PIP Forms, leaflets and letters
We’re updating the full range of DWP leaflets. Please make sure you are displaying and issuing the latest versions so people can correctly claim to PIP and get the advice they need. You can view the latest versions and order them using the catalogue of information.
DLA claim forms
New claims to PIP are started over the phone by calling 0800 917 2222 (textphone 0800 917 7777), and if a new PIP claimant sends in a DLA form then it could delay their claim.
Please don’t issue ‘DLA1 Adult’ or ‘DLA1 A Adult’ forms to people in the controlled start area from now on. Instead, provide a PIP leaflet and ask them to phone DWP to make their claim.
From 10 June 2013 the ‘DLA1 Adult’ and ‘DLA1 A Adult’ forms shouldn’t be used at all. Please destroy all stocks, including large print or Welsh language versions. Instead provide a PIP leaflet and ask them to phone DWP to make their claim.
You can continue to order and provide DLA claim forms for children (‘DLA1 Child’ and ‘DLA1 A Child’) and Attendance Allowance forms for over 65s (‘AA 1’ and ‘AA 1A’).
Leaflets
Please remove the DWP leaflet about DLA (code DWP016 or DWP016w) from display from now on if you are in the controlled start area, and from 10 June elsewhere.
Please order the new leaflet about PIP (code DWP041 or DWP041w). If you are in the controlled start area, start using them now, and from the beginning of June elsewhere.
You can still use the DLA for children leaflet (DWP013 or DWP013w).
PIP forms and letters
We will write to the claimant at various stages throughout the PIP claim process. Below are examples of the PIP letters (referred to as notifications) that a claimant may receive.
Annual DLA benefit rate letter
We wrote to all existing DLA claimants in early 2013 with more information about PIP in their usual annual letters (34KB) that tell them what their new benefit rate will be. This was the first time we wrote directly to claimants about PIP and may have prompted them to want to know more about this new benefit.
