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Updated 8 April 2013

Personal Independence Payment Letters (notifications)

Examples of how different letters will look and the information they will contain.

Making a claim for PIP

Notification Reference Notification Title
PIP 1007 Standard covering letter with PIP claim form (PIP1)
PIP 1016 (U16) Claim in the alternative – transfer to DLA
PIP 3005 Verify personal details
PIP 3009 Verification request
PIP 3009R Verification request reminder
PIP 3019 Hospital dates enquiry
PIP 3008 Enquiry about residence and accommodation
PIP 3008R Enquiry about residence and accommodation reminder
PIP 3033 General enquiry, including:
  • Contact appointee or personal acting body to request signature
  • Contact claimant to request signature
  • Contact claimant to clarify bank details
  • General enquiry
  • Appointee review form returned incomplete – further information required
  • Clerical notification for change of address information
  • Part 1 received – mismatch details, further information
  • Part 1 received – further information required
  • Part 1 consent not signed – signature required
PIP 3007 Enquiry residence – local authority
PIP 3007R Enquiry residence – local authority reminder
PIP 3006 Enquiry residence – housing association
PIP 3006R Enquiry residence – housing association reminder
PIP 3001 Letter claimant in prison
PIP 3001R Letter claimant in prison reminder
PIP 3013 Unable to contact claimant by phone
PIP 0010 Claim in addition action
PIP 0200 Reassessment self-select
PIP 3034 Sensitive general enquiry
PIP 0110 Miscellaneous letter (blank letterhead)
PIP 0106 Claim in the alternative – internal notification to DLA
PIP 1023 Written request to claim – information and signposting
PIP 0100 Representative covering letter
PIP 0504 Relationship verification
PIP 0504 (R) Relationship verification reminder
PIP 0505 Gender mismatch on computer system
PIP 1002 Confirmation of withdrawal of claim letter
PIP 3031 Report written consent letter
PIP 3027 Death – Executor or next of kin to continue with claim

Telling your story

Notification Reference Notification Title
PIP 0009 'How your disability affects you' form returned (not signed)
PIP 1018 Third party to advise not terminally ill and to send ’How your disability affects you’ form
PIP 1020 Part two extension request – decision

The Decision and Disputes

Notification Reference Notification Title
PIP 7001 New claim entitlement
PIP 7011 New claim disallowance
PIP0500 Statement of entitlement
PIP 0420 Suspension and termination letter
PIP 0421 Suspension and termination letter
PIP 0422 Suspension and termination letter
PIP 2003 Decision notification and suspension or termination info
PIP 3014 Not entitled to Vehicle Excise Duty
PIP 7014 Duplicate claim decision
PIP 1024 Reconsideration acknowledgement
PIP 2500 Out of time reconsideration notification
PIP 2008 Further information for reconsideration or appeal response
PIP 2006 Claimant notification to redirect appeal to HMCTS (to include appeal received from HMCTS but no reconsideration done and appeal received from claimant but no reconsideration done)
PIP 2001 Notify claimant late response to appeal
PIP 2002 Statement of reasons (to claimant)
PIP 2010 Appeal response cover letter to claimant
PIP 0111 Notification to HMRC to check Disability Premium

Unplanned Intervention

Notification Reference Notification Title
PIP 7017 Unplanned intervention – written PIP relinquish letter – unable to make phone contact
PIP 7021 Unplanned intervention – disallowance non return of part two
PIP 1022 Unplanned intervention – acceptance of voluntary relinquishment
PIP 1021 Part two – unplanned intervention – cover letter
PIP 1025 Unplanned Intervention reminder
PIP 7019 Unplanned intervention – 'not admitted' reason

Payment

Notification Reference Notification Title
PIP 4010             Payment in care home or hospital
PIP 3000 Absence abroad return date enquiry
PIP 3002 Detention in legal custody no prison address
PIP 3002R Detention in legal custody no prison address reminder
PIP 3022 Residence and presence further information
PIP 3023 Residence and presence further information reminder
PIP 3032 Prison release – confirmation of address
PIP 3022 Residence and presence further information
PIP 4003 Change delivery pattern
PIP 4004 Reissue payments
PIP 4011 In hospital – payment not affected, less than 28 days
PIP 4012 Payment reinstated following discharge from hospital, no overpayment
PIP 4013 Payment affected when in hospital but no overpayment
PIP 4014 Payment affected when in residential accommodation but no overpayment
PIP 4015 Payment in residential accommodation for Mobility component
PIP 4008 Letter with payment arrears
PIP 4001 Daily payments
PIP 4011 In hospital – payment not affected, less than 28 days
PIP 4012 Payment reinstated following discharge from hospital, no overpayment
PIP 4013 Payment affected when in hospital but no overpayment
PIP 4014 Payment affected when in residential accommodation but no overpayment
PIP 4005 Confirmation of account update
PIP 4006 Payment suspension
PIP 7018 Unplanned intervention – missing payment
PIP 4018 Missing payment – clerical payment Letter
PIP 4007 Returned payment
PIP 4009 Death arrears or no arrears
PIP 4016 Overlapping benefit – change of award

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