Specialist guides and publications
This page lists specialist DWP guides and publications – including technical guides to benefits. Some of the guides are written for DWP staff and are published here for the use of advisers and others.
We've moved most of these guides to GOV.UK.
|A-Z of medical conditions
For staff who are Disability Living Allowance and Attendance Allowance decision makers.
|Advice for Decision Making (GOV.UK)
Guidance on Universal Credit, Personal Independence Payment and changes to Jobseeker's Allowance and Employment and Support Allowance from April 2013.
|Agents, Appointees, Attorneys and Deputies Guide (GOV.UK)
For staff dealing with agents, appointees, attorneys, deputies and third parties.
|Appeals Procedure (GOV.UK)
For staff dealing with appeals to an Appeal Tribunal.
|Decision Makers' Guide (GOV.UK)
For staff who make decisions about benefit claims.
|Suspension and Termination Guide (GOV.UK)
A guide for DWP staff involved in suspending and terminating a customer's payment of benefit and similar cases.
Detailed benefit-related guides aimed at advisers and other professionals.
|Decisions of the Commissioners
Decisions of the Commissioners and Upper Tribunal Judges are available at www.osscsc.gov.uk/aspx
Legislation relating to social security and child support.
|Other specialist publications|
|Authorised Officers – a guide to their powers (GOV.UK)
Authorised Officers obtain information from employers, contractors, the self-employed, pension providers and licensing authorities.
|Fraud Guide (GOV.UK)
The Fraud guide is used by DWP staff who investigate allegations of benefit fraud.
|Secure National Insurance Number (NINo) Allocation Process (SNAP) Guide (GOV.UK)
The Secure National Insurance Number (NINo) Allocation Process (SNAP) Guide is used by Jobcentre Plus staff who allocate National Insurance Numbers.