Sources of evidence

Note: If considering entitlement to H/R Mobility component under the Severely Visually Impaired (SVI) provisions, the following evidence source must be used:

The Consultant Ophthalmologist will be able to provide information about symptoms, signs, investigations including assessment of vision, treatment/management, and is likely to have information about resulting disability or needs.

Other evidence sources

Claim pack

Self-assessment is the prime source of evidence.

If the claim pack has been completed on behalf of the customer, by someone who has a good understanding of his or her needs, then it would provide good evidence.

GP

A GP factual report should provide information about the patient’s condition, as often they are treated by the GP, without being referred to the Hospital Consultant.

Hospital factual Report

In the absence of a GP factual Report, a report from a Hospital Consultant would provide information about investigations, treatment, response to the treatment, condition of the patient, and visits to the clinic.

HCP Examination Report

An HCP visit providing history and examination may be necessary, in the absence of any other available corroborative evidence, if there is contradictory information, and if it is the only means by which the claimant’s needs can be made clear.

Medical Services

Medical Services are available to interpret information including investigation results, and also to request relevant information from the GP or hospital Consultant.

Amended April 2011