Sources of evidence

The claimant and / or carer should be able to provide the information required to accurately assess mobility and care needs. However, in cases of ‘working age’ customers, if further details are needed (e.g. Safeguarding), the Consultant is the most appropriate source of information. If a HFR cannot be obtained, the case should be discussed with Medical Services to decide the next best evidence source i.e. either a GPFR or a HCP examination report.

In AA cases, where there is any doubt about care needs, the most appropriate source for any third party evidence needed should be discussed with Medical Services.

Amended April 2011