Updated 27 November 2012
Work Programme 12 month job outcome rate technical description
Proportion of customers for whom providers have achieved a job outcome payment at 12 months on the programme
| Short title | Proportion of job outcomes achieved at 12 months following referral to the Work Programme |
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| Technical definition | The proportion of claimants for whom providers were paid a job outcome payment at 12 months after their referral to the Work Programme by monthly cohorts of referral. For example: For those that were referred to the Work Programme in June 2011 the indicator will show the proportion of the June 2011 referral cohort that has achieved a job outcome by the end of June 2012. For information on the timescales when job outcomes can be achieved for each payment group see annex 1 in: The indictor is calculated on a cohort basis with the first publication looking at those who were referred in June and July 2011 and how many job outcomes have been paid for these referrals 12 months later. The indicator is currently scheduled for release every six months on the same release schedule as the official statistics. Each time the transparency indicator is published the proportion of those that have achieved a job outcome by the 12 month point will be updated for each of the monthly cohorts that have already been published For example: 1st publication date – 27 November 2012
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| Rationale | The indicator looks at performance by cohort once claimants are referred to the Work Programme and have had time to receive a reasonable duration of support and allows comparison of performance between cohorts. The focus of the Work Programme is on supporting participants to achieve sustained employment. Job outcome payments are paid to the provider after a customer has been in cumulative employment of 13/26 weeks, dependant on which payment group they are referred to. The Work Programme will support a wide range of different claimants, in receipt of different benefits. For a full list of types of claimants who are referred to each payment group please see page 6 onwards of: For information on job outcome trigger points see annex 1 in: |
| Formula | The proportion is calculated by dividing the total job outcomes paid to providers at 12 months following referral by the total number of referrals in the cohort month. For example: the June 2011 cohort indicator proportion is calculated by the following method: number of job outcomes paid to providers by end of June 2012 for those referred to the Work Programme between 1 June 2011to 30 June 2011 divided by total number of referrals to the Work Programme between 1 June and 30 June 2011. Proportions are displayed as totals for monthly cohorts and are also available broken down by payment group and contract. |
| Start date | The indicator was released for the first time on 27 November 2012 on the same date that the "outcome" official statistics were released. The first release will look at those referred when the scheme was introduced in June 2011 and will focus on the monthly cohorts of referrals for June and July 2011. |
| Good performance (optional) | An increase in the indicator over time would demonstrate that the proportion of paid job outcomes for later cohorts is rising. |
| Behavioural impact | No |
| Comparability | There is not an internationally recognised indicator that can be used to make comparisons. |
| Collection frequency | Data on referrals and job outcomes is collected from the administrative systems on a monthly basis. Data is collected from the payment validation team every 2 months. For further details on job outcome validation procedures see: |
| Time lag | The indicator is published approximately 4 months after the 12 month point. Time is needed for the administrative systems to be updated, data to be extracted and for post-payment validation procedures to be performed. The official statistics data production team then merge the administrative data and perform cleansing and quality assurance to create an analytical dataset. The validation adjustment factors are finally merged onto the dataset to enable job outcomes to reflect final payments made to providers. This dataset is then used to produce official statistics outputs in the form of the tabulation tool and data visualisation tool; both of which can be viewed at: For further details on the job outcome validation procedure/timings see: |
| Data source (which data collection it comes from) | Data on referrals are obtained from the Labour Market System (LMS). This is the administrative system Jobcentre Plus uses to administer customer claims and also refer claimants to the Work Programme. Data on job outcomes are obtained from the Provider Referral and Payment data (PRaP). This is the system which underpins the Work Programme and which providers use to claim job outcome payments. Data are obtained from the results of routine job outcome validation exercises. For more information on this see: |
| Type of data (Whether it is an official statistic, national statistic, survey, MI ) | The indicator is sourced from Work Programme official statistics which are available at: Users can view the official statistics on this webpage using the following tools:
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| Robustness and data limitations | The indicator is sourced from Work Programme official statistics which have been developed and undergone quality assurance processes in accordance with UK Statistical Authority guidelines. For details on data limitations see: |
| Collecting organisation | DWP |
| Return format | Unit and format of measurement is: Percentage and caseload (displayed in thousands) |
| Geographical coverage | GB coverage |
| How indicator can be broken down | The indicator can be broken down by payment group and contract. Payment Groups: Claimants have different entry points to the Work Programme, and different participation requirements, depending on their circumstances, such as age and benefit type. There is a summary of the payment groups and participants’ entry points in the information document, which can be found on the Work Programme landing page, linked above. Contracts: 18 Prime providers have been selected to deliver 40 Work Programme contracts across the 18 contract areas throughout Great Britain. Some organisations are delivering across several contract areas, with seven being the largest number of contracts awarded to one provider. All Prime providers have assembled supply chains involving smaller specialist and local organisations with the expertise and experience to deliver services to participants with a wide range of different needs. Official Statistics published will report information on the number of referrals and attachments to the 40 Prime contracts. Providers remain responsible for the participant if they move out of the Contract Package Area during their time on the Work Programme. Further geographical breakdowns are available for monthly cohort information through: For further breakdowns of the official statistics see: |
| Further guidance | The purpose of this background information note is to provide background and context to the Work Programme official statistics. A technical annex provides supplementary information on some of the processes involved in developing and releasing official statistics on the Work Programme. |
