How to order products
- DWP leaflets
- Disability and Carers Service claim forms
- Healthcare professionals – Med 3, Med 10 and MATB1
- Braille products
- Ordering from iON
If you require fewer than 50 copies of a DWP leaflet, please call the DWP Information Line on 0845 7 31 32 33.
If you require more than 50 copies of a DWP leaflet, please order from iON.
To obtain Disability and Carers Service forms, please order from iON.
Please note that Business Reply Envelopes are no longer supplied with claim forms. If you require these envelopes, please contact your local Disability Benefit Centre.
Healthcare professionals can order copies of the Med 3 or Med 10 so that they can issue them to their NHS funded patients free of charge. This applies to private hospitals and practices as well as the NHS. MATB1 is available to both private and NHS practices and hospitals.
To order copies of the Med 3, Med 10 or MATB1 do not fill out the iON order form below. Instead complete your order using stationery that includes your surgery or practice details, for example, stationery with a letterhead.
Med 3 and Med 10 are available in pads of 50 and MATB1 in pads of 20. Med 3s are also available as sheets.
Please say how many pads (or Med 3 sheets) you need and provide a contact name for delivery. A product code is not required. Delivery takes approximately five working days.
Please send your order on headed paper with the postal address. Please also include any e-mail address and website address if applicable. Please clearly print the contact name by a signature. Please send your order to iON by email, fax or post using the contact details below.
To order DWP Braille leaflets please call the DWP Information Line on 0845 7 31 32 33.
For other Braille products, please order from iON (see below).
To order products from iON, complete the iON order form and send it to iON.
- iON order form (675KB) updated 4 July 2013
Please do not use this form to order the Statement of Fitness for Work (Form Med 3).
Fax: 0845 850 0479
iON Contact Centre
One City West
For queries about how to make an order or about an order you have already placed, you can also phone iON on 0845 850 0475.