Publication scheme
Every government department has a publication scheme, which makes information available to the public about how it operates and how it spends its budget.
You don’t need to make a Freedom of Information (FOI) request for this information.
We have used the subject headings recommended by the Information Commissioner’s Office.
Who we are and what we do
Our work
The information we publish is set into classes. These classes are:
Roles and responsibilities
Information about roles and responsibilities at DWP includes:
Policy development
You can find out about our policies at:
Legislation
Information about the legislation that impacts on DWP policies is available at legislation.gov.uk.
Organisations the department is responsible for, sponsors or works in partnership with
Organisations DWP works with include a number of agencies and public bodies.
Contacting the department
Visit contact us for all DWP contact details.
What we spend and how we spend it
Information about what we spend includes:
- audit reports
- pay and grading structures
- hospitality and expenses
- payments to suppliers
- information about contracts
We publish this information in:
Our priorities
Read about our priorities to find out what we’re focusing on and how we’re doing.
How we make decisions
Major policy proposals and decisions
Read our policies to find out about our policy objectives and decisions.
Public consultations and government responses
Read our open and closed public consultations on GOV.UK.
Impact assessments
Access our impact assessments on GOV.UK.
Background information for major policy proposals and decisions
Information we gather to inform our policy proposals and decisions includes:
Meetings
We publish information about:
Internal manuals and guidance
Our policies and procedures
Customer service
Information management and personal data policies
- privacy policy and data protection
- data protection and information security for suppliers
- information management policy
- transgender customers: summary of DWP’s policy in respect of the retention of information
Diversity and equality
Recruitment
Internal guidance
Lists and registers
- information asset register
- information released under the Freedom of Information Act
The services we offer
Services for members of the public
DWP provides its customer services through operational organisations.
Services for partners and stakeholders
Information products
- leaflets
- claim forms
Media releases
Guides available on request
Some DWP publications are not available on the website. But you can ask the owner of the guide for a copy.
Jobseeker’s Allowance (JSA) procedural guidance
This guidance is for JSA processors and other JSA staff. It provides end-to-end guidance on processing JSA claims. This guide is a large document consisting of a number of chapters. When requesting a copy of this, please tell us which chapters you are interested in.
Contact – workingageguidancewriters.team1@dwp.gov.uk
Labour market conditions guide
This guidance is for JSA staff and labour market decision makers on the labour market conditions for JSA and how to refer these. This guide is a large document consisting of a number of chapters. When requesting a copy of this, please tell us which chapters you are interested in.
Contact – sheffieldrockinghamhouse.labourmarketproductsteam@dwp.gov.uk
Jobseeker’s Allowance and Decision Making Appeals Team
Labour Market Team
Level 2
Hartshead Square
Sheffield
S1 2FD