- How DWP collects and uses information
- The Data Protection Act
- Links to other websites
The Department for Work and Pensions collects information to deal with:
- social security (including Housing Benefit, Council Tax Reduction Schemes and Local Welfare Provision)
- child support
- employment and training
- promoting financial planning for retirement
- policy relating to occupational and personal pension schemes.
The information we collect about you depends on the reason for your business with us, but we may use the information for any of these purposes.
We may check information we collect about you with other information we have.
We may get information about you from other people and certain other organisations.
We may share information with certain other organisations such as:
- other government departments
- local authorities
- private-sector bodies, such as banks and organisations that may lend you money
We will only give information about you to someone outside DWP if the law allows us to.
We may share your information for a number of reasons, including to:
- check the accuracy of information
- help people with particular difficulties, such as troubled families
- help people get or stay in work
- help people get education and training to improve their chances of getting work
- support people with independent living, including home help and respite care
- prevent or detect crime
- check payments for services
- protect public funds in other ways
- use for research or statistical purposes
DWP administers Vaccine Damage Payments jointly with the Department of Health. Read about how we collect and use information about Vaccine Damage Payments.
The Department for Work and Pensions is the Data Controller for the purposes of the Data Protection Act.
Our website does not enable our visitors to communicate with other visitors or for them to post information to be accessed by others.
Our personal information charter (GOV.UK) explains:
- how we collect and use personal information
- how to ask for a copy of the information we hold about you.
We want our services to be easy, useful and reliable. For services delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These small files are known as cookies. They cannot be used to identify you personally.
These pieces of information are used to improve services by, for example:
- enabling a service to recognise your device so you don't have to give the same information several times during one task
- recognising that you may already have given a username and password so you don't need to do it for every web page requested
- measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast.
If you delete cookies or you set your browser not to accept cookies, you will not be able to use some of our services.
You can manage cookies yourself and learn more about them on GOV.UK.
- what information we collect
- how we use it and
- when we may share it with other organisations.