Universal Credit: welfare that works
The White Paper “Universal Credit: welfare that works”, published on 11 November 2010, sets out the Coalition Government’s plans to introduce legislation to reform the welfare system by creating a new Universal Credit. Universal Credit will radically simplify the system to make work pay and combat worklessness and poverty. The White Paper outlines:
- the need for change
- how Universal Credit will work
- how it will affect benefit recipients, and
- its broader impact.
The Government has also published its report on the “Consultation responses to 21st Century Welfare” which spelt out the problems of poor work incentives and complexity in the current benefits and Tax Credits systems. Over 1,600 responses were received. There was general agreement on the need for reform with strong support for our objectives of streamlining the system and making work pay.
Universal Credit: welfare that works
Full document
Section by section
- Foreword by the Secretary of State (44KB)

- Executive summary (50KB)

- Chapter 1 Why do we need fundamental reform? (182KB)

- Chapter 2 Universal Credit: a new approach to welfare (186KB)

- Chapter 3 Conditionality and sanctions (320KB)

- Chapter 4 Delivering Universal Credit – a better deal for everyone (197KB)

- Chapter 5 Reducing fraud and error (45KB)

- Chapter 6 Universal Credit and the wider system (46KB)

- Chapter 7 The impact of Universal Credit (224KB)

- Annexes (132KB)

RTF versions
- RTF – Universal Credit: welfare that works (659KB) RTF
Welsh executive summary
Easy read
Impact assessment
- Impact assessment – Universal Credit: welfare that works (154KB)

- Equality impact assessment – Universal Credit: welfare that works (108KB)

Request copies of the White Paper
Copies of this publication are available free of charge from the Benefit Reform Division by:
Post Benefit Reform Division, Department for Work and Pensions, 1st Floor, Caxton House, Tothill Street, London, SW1H 9NA
Telephone 020 7449 7688
Email benefit.reform@dwp.gsi.gov.uk
Copies will also be made available in braille, large print, audio cassette or CD and a summary version in British Sign Language (BSL) on DVD. We will consider any additional requests for other alternative formats that may be required.