Building Britain’s Recovery: Achieving Full Employment – films
Watch four short films about what our customers and staff are saying about Jobcentre Plus and how it is changing.
Jobcentre Plus changed my life
Listen to what our customers are saying about our service.
How Jobcentre Plus can improve
Hear our customers’ views on how we could improve in the future.
Personalised service
Our customers talk about the personal service they received.
- A personalised service (19KB)

Our staff
Hear from some of our staff about the pride they take in their work.
- Our staff – transcript (17KB)

