Registering a claim

When you receive a claim for compensation, send a notification of a claim for compensation to the CRU within 14 days. Sending this form does not mean that you have accepted liability for the accident, injury or disease.

• Notification of a claim for compensation form (CRU 1) (163KB) (rich text format) Last updated March 2013

We will send you an acknowledgement of notification of a compensation claim form. You will need to return this acknowledgement form to us when you apply for a Certificate.

Please always provide a National Insurance number when registering a claim. This is to enable us to:

• accurately determine any appropriate recoverable benefits, and
• be able to deal with any urgent Certificate requests.

You can email a completed CRU1 to cru1@dwp.gsi.gov.uk. Please note however that sending completed forms by email, which contain personal information, carries a risk and cannot be relied on as a secure method of delivery.

If you need bulk supplies of form CRU1 you should complete an iON order form (151KB) (RTF) and return it by either email or fax as shown on the order form.