Updated 16 November 2011
Updates
This page lists updates to the FAQs.
| Date | Subject | Section |
|---|---|---|
| 10/11 | Inserted – ATLAS references | Speed of processing information FAQs: Change event FAQs: Changes notified by telephone |
| 10/11 | Amended – change to performance framework and end of performance national indicators | All sections |
| 11/10 | Amended – how to count telephone notifications by phone following change in related regulation. | Speed of processing information FAQs: Change event FAQs: Changes notified by telephone |
| 10/10 | Updated – how to count processing time for in-work claims when an extended payment is awarded. | Speed of processing information FAQs: Change event FAQs: Extended payment |
| 08/10 | Updated – clarification on claim forms received with no signature. | Speed of processing information FAQs: New claim FAQs: Defective, effective or not valid claims |
| 06/10 | Inserted – Tell Us Once initiative | Speed of processing information FAQs: Change event FAQs: Tell us Once initiative |
