HB/CTB Guidance Manual
This manual is for the administration of the Housing Benefit and Council Tax Benefit (HB/CTB) schemes by Local Authorities and Housing Authorities in Great Britain.
This manual is currently being updated and will reflect the removal of Council Tax Benefit in subsequent amendments.
The HB/CTB guidance manual is updated frequently via HB/CTB A circulars. To stay up to date, please read any relevant circulars in conjunction with the guidance manual.
- About amendment 22 (54KB)
- About this manual (49KB)

- Abbreviations (89KB)

- Glossary (110KB)

- Main contents (122KB)

- Index (640KB)

- About Parts A and B (220KB)

Part A
- A1 - An overview (156KB)

- A2 - Claims (323KB)

- A3 - Liability to make payments and occupying the home (362KB)

- A4 - Eligible rent (923KB)

- A5 - Calculating benefit (412KB)

- A6 - Deciding and paying benefit (850KB)

- A7 - Single homeless people and hostel dwellers (199KB)

- A8 - Saving provisions (107KB)

Part B
- BW1 - Assessment of capital (1.6MB)

- BP1 - Assessment of capital (1.9MB)

- BW2 - Assessment of income (808KB)

- BP2 - Assessment of income (581KB)

- BW3 - Assessment of needs (334KB)

- BP3 - Assessment of needs (202KB)

Part C
- C1 - Aggregation of needs and resources (185KB)

- C2 - Student claims (328KB)

- C3 - Appointees (154KB)

- C4 - People from abroad (229KB)

- C4 - annexes - People from abroad (1.5MB)

- C5 - Extended payments (185KB)

- C6 - Reconsidering, revising and superseding decisions (207KB)

- C7 - Appeals (392KB)

- C8 - Suspension and termination (114KB)

Part D
- D1 - Liaison with local DWP offices (727KB)

- D2 - Publicity (165KB)

- D3 - Protection of personal information (166KB)

