Training

The trainers brief has been produced by the Pathfinder authorities and tried and tested by the 2WG authorities to ensure that it is fit-for-purpose.  This product can be used at it stands or can be adapted to incorporate your own organisational policy and procedures. 

The material includes appendices 1 though to 4 but please note that there is no appendix 2.

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National Rollout LHA Trainers Brief

• LHA Trainers Brief (191KB)
• Appendix 1 (38KB)
• Appendix 1A (45KB)
• Appendix 3 (147KB)
• Appendix 4 (337KB)

Task Sheets

These task sheets represent implementation good practices and are based on the practical experiences of Pathfinder/2WG authorities who have successfully operated the LHA. They provide a set of coordinated implementation good practices that, if properly managed, will help to deliver a successful implementation.

National Rollout Implementation Task Sheets

 

• LA01 – Local Housing Allowance Implementation (45KB)
• LA02 – Internal LA Organisation (30KB)
• LA03 – Communication within the Council (22KB)
• LA04 – Liaison with Landlords (32KB)
• LA05 – Liaison with Tenants (29KB)
• LA06 – Liaison with voluntary organisations (36KB)
• LA07 – Liaison with Jobcentre Plus (This is currently awaiting clearance and will be issued at a later date)
• LA08 – Organising Money Advice (34KB)
• LA09 – Safeguards Policy (35KB)
• LA10 – IT Workstream (37KB)
• LA11 – Direct Payments (22KB)
• LA12 – Improving Access to Bank Accounts (39KB)
• LA13 – Liaison with the Rent Service (30KB)
• LA14 – Staff Training (28KB)

National Rollout Example Presentations

 

• Example Landlord Presentation (52KB)
• Example Welfare Organisation Presentation (51KB)