North East of England
New claims for customers living in the North East of England are dealt with in Bootle, Cardiff and Preston, as follows.
Disability Living Allowance (DLA)
Northumberland and Tyne and Wear (postcodes NE, SR and TD)
New DLA claims for people living in the Northumberland and Tyne and Wear area (postcodes NE, SR and TD) are now processed by Bootle DBC.
- Bootle Disability Benefits Centre
PO Box 30
Chester
CH70 8AN
Phone 0151 934 6000
Textphone 0151 934 6056
Tees Valley and County Durham (postcodes TS, DH and DL)
New DLA claims for people living in the Tees Valley and County Durham area (postcodes TS, DH and DL) are now processed by Wales DBC.
- Wales Disability Benefits Centre
Government Buildings
St Agnes Road
Gabalfa
Cardiff
CF14 4YJ
Phone 0292 058 6264
Textphone 0292 058 6267
Attendance Allowance (AA)
Attendance Allowance (AA) claims from people in the North East of England are now dealt with by a specialist unit at Palatine House, Preston.
- Attendance Allowance New Claims Unit
9th Floor
Palatine House
Lancaster Road
Preston
PR1 1BH
- To claim Attendance Allowance phone the DLA/AA Helpline on 08457 123456 (textphone 0800 24 33 55).
- To claim Carer’s Allowance phone 01253 856 123 (textphone 01772 899 489).
Contacts
To discuss DLA and AA outreach for the North East contact Shirley McLellan
on 01253 331 527.
For information on administration error visits and appeals presentation contact
Don Hurley Tel 01253 331813.
Events
Future events will be published when arranged.
To comment on the information provided on this page, please email external.communications@dwp.gsi.gov.uk