Services and benefits

Edinburgh

Edinburgh DBC – closed September 2008

New claims for customers living in the Edinburgh catchment area are now dealt with in Blackpool and Preston, as follows.

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Disability Living Allowance (DLA)

Disability Living Allowance claims are now dealt with in Blackpool.

To claim Disability Living Allowance

By phone
Phone: 0845 7 12 34 56 – read about call charges
Textphone: 0845 7 22 44 33 (for hearing or speech difficulties)

Lines are open between 7.30am and 6.30pm Monday to Friday.

By post
Disability Living Allowance Unit
Warbreck House
Warbreck Hill
Blackpool
FY2 0YE

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Attendance Allowance (AA)

Attendance Allowance claims are now dealt with in Preston.

Attendance Allowance New Claims Unit
9th Floor
Palatine House
Lancaster Road
Preston
PR1 1BH

To claim Attendance Allowance

By phone
Phone: 08457 123456 – read about call charges
Textphone: 0800 24 33 55 (for hearing or speech difficulties)

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Carer’s Allowance

To claim Carer’s Allowance phone 01253 856 123 (textphone 01772 899 489).

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General queries and feedback

For general queries and feedback you can contact us by email. Please do not send personal details, as we cannot guarantee that this is a secure channel.

DCPU.CUSTOMER-SERVICES@dwp.gsi.gov.uk

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Contacts

To discuss Disability Living Allowance and Attendance Allowance outreach for Scotland contact Tony Young on 0141 249 3793 or email:
TONY.YOUNG@DWP.GSI.GOV.UK

For information on administration error visits and appeals presentation contact:
ALEX.HARDIE@DWP.GSI.GOV.UK