Addresses for enquiries about contributions and benefits

UK

National Insurance contributions

HM Revenue and Customs
Charity, Assets & Residence, Residency
Room BP1301
Benton Park View
Newcastle-upon-Tyne NE98 1ZZ

If you are in the UK, you can also phone or fax the Charity, Assets & Residence, Residency (Newcastle) Helpline on:
tel: 0845 915 4811
fax: 0845 915 7800

(UK calls and faxes will be charged at local rates except for some mobile phones.)

If you are phoning or sending a fax from outside the UK, dial the international code, then:
tel: 44 191 203 7010
fax: 44 191 225 4215

You can also get more information and contact details from the HM Revenue and Customs website.

For details of UK Income Tax while you are abroad

HM Revenue and Customs
Charity, Assets & Residence, Residency
St John’s House
Merton Road
Bootle
Merseyside L69 9BB
tel: 0845 0700040

If you are phoning from outside the UK, dial the international code, then:
tel: 44 151 210 2222

Benefits and related healthcare cover (not Child Benefit or Guardian’s Allowance)

Department for Work and Pensions
The Pension Service
International Pension Centre
Tyneview Park
Newcastle-upon-Tyne NE98 1BA
When you write, please tell us:

your full name;
your date of birth; and
your National Insurance number (if you know it).

If you are phoning or sending a fax from outside the UK, dial the international code, then for:

State Pension 44 191 21 87777

Bereavement and widows’ benefits 44 191 21 87608

Employment and Support Allowance 44 191 21 87117

Industrial Injuries Disablement Benefit 44 191 21 87650

Incapacity Benefit 44 191 21 87644

Pro rata Incapacity Benefit 44 191 21 87052

Jobseeker’s Allowance 44 191 21 87652

Overseas Healthcare Team 44 191 21 81999

Fax 44 191 21 87021

Textphone (for those with speech or hearing difficulties) 44 191 21 87280

email: TVP.internationalqueries@thepensionservice.gsi.gov.uk

Child Benefit and Guardian’s Allowance

HM Revenue and Customs
Child Benefit Office (Washington)
BPO Box 1
Washington
Newcastle-upon-Tyne NE88 1AA

If you are in the UK, you can phone the Child Benefit Office on:
tel: 0845 302 1444

If you are phoning from outside the UK, dial the international code, then:
tel: 44 191 225 1144

email: child.benefit@hmrc.gsi.gov.uk

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Barbados

Barbadian Social Security Scheme

National Insurance Office
Frank Walcott Building
Culloden Road
St Michael
Barbados

Tel: (001 246 from UK) 4317400
Website: www.nis.gov.bb

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Bermuda

Bermudan Social Security Scheme

Department of Social Insurance
Government Administration Building
30 Parliament Street
Hamilton HM 12
Bermuda

Tel: (001 441 from UK) 2955151
Fax: (001 441 from UK) 2925267
email: socialinsurance@gov.bm

Website: http://www.socialinsurance.gov.bm/

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Canada

Canadian scheme

International Operations
Service Canada
Ottawa
Ontario K1A OL41
CANADA

Website: http://www.hrsdc.gc.ca/en/isp/ibfa/intops.shtml

The High Commission of Canada to the United Kingdom
Canada House
Trafalgar Square
London, SW1Y 5BJ

Website: http://www.dfait-maeci.gc.ca/missions/unitedkingdom-royaumeuni/offices-bureaux/unitedkingdom-royaumeuni-eng.asp#address

Canada Revenue Agency
Ottawa Tax Services Office
CPP/EI Rulings Division
333 Laurier Avenue West
Ottawa, ON K1A 0L9
CANADA

Website: http://www.cra-arc.gc.ca/formspubs/fllbl/cpt-eng.html

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Guernsey

Guernsey Social Security Department Edward T Wheadon House
Le Truchot
St Peter Port
Guernsey GY1 3WH
Channel Islands

You can phone or fax the Guernsey Social Security Department on:
Tel: 01481 732500
Fax: 01481 732501

email:enquiry@ssd.gov.gg

Website: http://www.gov.gg/ccm/navigation/social-security/

Isle of Man

Isle of Man Social Security Scheme

Department of Health and Social Security
Markwell House
Market Street
Douglas
Isle of Man IM1 2RZ

You can phone or fax the Isle of Man Government on:
Tel: 01624 685177 (Contributions)
Tel 01624 685176 (Pensions)
Tel 01624 685685 (Other benefits)
Fax: 01624 685030

email: socialsecurity.dhss@gov.im socialsecurity.dhss@gov.im

Website: http://www.gov.im/dhss/

Israel

Israeli National Insurance Scheme

National Insurance Institute
13 Weizmann Avenue
Jerusalem 91909
Israel

Tel: (00 972 from UK) 2 6709665
Fax: (00 972 from UK) 2 6512683

email: liaison@nioi.gov.il

Website: www.btl.gov.il

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Jamaica

Jamaican Social Security Scheme

Ministry of Labour, Social Security
14 National Heroes Circle
PO Box 10
Kingston 4
Jamaica

Tel: (001 876 from UK) 9228000-13
Fax: (00 1 876 from UK) 9249639

Website: www.mlss.gov.jm

Jersey

Social Security Department

PO Box 55
St Helier
Jersey JE4 8PE
Channel Islands

You can phone or fax the Employment and Social Security Department on:
Tel: 01534 445505
Fax: 01534 445525

email: socialsecurity@gov.je

Website: http://www.gov.je/benefits/

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Mauritius

Mauritian National Insurance Scheme

Ministry of Social Security, National Solidarity and Senior Citizens Welfare & Reform Institutions
13th Floor, R. Seeneevassen Building
C/r Jules Kooning and Maillard Streets
Port Louis
Republic of Mauritius

Tel: (00 230 from UK) 207 0625
Fax: (00 230 from UK) 212 8190

email: mss@mail.gov.mu

Website: http://socialsecurity.gov.mu

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