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Winter fuel payments

Winter Fuel Payments can in certain circumstances be paid to people living in the EEA or Switzerland. Winter Fuel Payments are not available in countries covered by social security agreements.

If you have received or would have been eligible for a Winter Fuel Payment in the UK before moving to one of these countries you may be able to continue receiving it.

You can see more information About Winter Fuel Payments if you reside in an EEA country or Switzerland on The Pension Service website, or contact:

International Pension Centre
Winter Fuel Payment Team,
Room TC 201,
Tyneview Park,
Newcastle Upon Tyne,
NE98 1BA

Telephone 0191 21 87777 in the UK, or +44 191 21 87777 when dialling from abroad.

You can read more about Winter Fuel Payments in the UK on the Directgov.

You can also ring the Winter Fuel Payment helpline on 08459 15 15 15. If you use a textphone, the number is 0845 601 5613.

Lines are open from 8:30am to 4:30pm Monday to Friday.

Calls to these numbers are charged at local rate.