User communications
This section contains all of the regular Housing Benefit (HB) communications that the DWP provides for local authorities (LAs), as well as other useful communication resources.
- HB Direct/More Direct – newsletter issued monthly or as special releases
- HB/CTB Circulars – issued as/when
- HB/CTB Bulletins – issued on/around the 7th and 21st of each month
- HBDMS Newsletters – issued twice a year
- Publicity materials – communication materials for HB related campaigns
- Council Tax Benefit (CTB) – products to promote take up of CTB