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• Housing Benefit Guidance Manual
• Part A
• A6 - Deciding and paying HB

Housing Benefit Guidance Manual: Amendment 17 December 2008

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Chapter A6 - Deciding and paying benefit

Contents

• 6.00 - About this chapter
• 6.20 - Decisions
  • 6.20 - Time limits
    • 6.22 - Notifying persons affected by a decision
    • 6.23 - Decisions affecting third parties
  • 6.25 - Time limits for notifying a person affected
  • 6.26 - What a decision notice must include
    • 6.30 - Normal weekly amount
    • P6.35 - Claimant receives Pension Credit (savings credit) only
  • 6.36 - Direct payment notifications
  • 6.38 - Notification of revised or superseded decisions
  • 6.50 - Finality of decisions
• 6.60 - Statement of reasons
• 6.70 - Benefit weeks
• 6.80 - Start of entitlement
  • 6.80 - Housing Benefit claims
    • 6.90 - Reviews
  • 6.100 - Council Tax Benefit claims
  • 6.101 - Claimant becomes liable to pay CT for the first time
  • 6.104 - Claimant is already liable to pay CTClaimant is already liable to pay CT
• 6.120 - Paying HB/CTB
  • 6.120 - Method of payment for HB
  • 6.121 -Cheque Act 1992
  • 6.122 - Rent-free weeks
  • 6.123 - Rent paid in advance
  • 6.130 - Method of payment for CTB
    • 6.130 - By credit to CT account
    • 6.131 - By direct payment to the claimant
    • 6.133 - By credit to next year’s CT bill
  • 6.140 - Frequency of payment
    • 6.142 - Rebate cases
    • 6.143 - Allowance cases
  • 6.150 - Paying HB in arrears
    • 6.151 - Claimants not affected
    • 6.153 - Claimants affected
    • 6.154 - Exceptions for affected cases
    • 6.155 - Claim for HB because of partner’s death
  • 6.157 - First payment of HB
    • 6.158 - Payment on account
    • 6.160 - Payment on account is appropriate
  • 6.163 - First payment payable to landlord and sent to the claimant
    • 6.166 - Is making the first payment payable to the landlord appropriate?
    • 6.167 - Landlord’s rights
  • 6.180 - Payment of HB to third parties
    • 6.181 - Agents
    • 6.182 - Payment of HB after death of the claimant
  • 6.183 - Payment direct to landlords
    • 6.184 - Claimant’s consent regarding direct payments
    • 6.186 - Ongoing direct payments
      • 6.186 - Claimant has rent arrears of eight weeks or more, or rent arrears or fuel deductions paid direct from IS or JSA
      • 6.190 - In claimant’s best interests to make direct payments
      • 6.193 - Making direct payments to the landlord
      • 6.194 - One-off payment of HB arrears
    • 6.195 - Fit and proper person
      • 6.195 - What does fit and proper person mean?
      • 6.199 - Considering the evidence
      • 6.201 - When to apply the fit and proper test
      • 6.202 - Landlord has more than one claimant/tenant
      • 6.204 - Fit and proper test for landlord registration and licensing
      • 6.207 - Superseding the decision to make direct payments
      • 6.210 - New and review claims
      • 6.211 - Alternatives to direct payments
  • 6.220 - Changes to entitlement following a revision or appeal
    • 6.220 - Entitlement increases on revision or appeal
    • 6.223 - Entitlement decreases on revision or appeal
• 6.230 - Loss of Benefit Provisions - Two Strikes
  • 6.235 - Impact of a Two Strikes sanction on HB/CTB
    • 6.239 - Impact on on-going entitlement
    • 6.240 - Impact on HB/CTB subsidy
  • 6.242 - Notification letter received
    • 6.243 - Notification relates to correct claimant
    • 6.244 - Notification details incorrect/benefit not in payment
  • 6.245 - Action if the claim ends before the Disqualification Period starts
  • 6.246 - Offender not receiving sanctionable benefit but sanction applicable
  • 6.248 - Applying the sanction
  • 6.249 - Offender is included in another claimant’s claim
• 6.260 - Action during the Disqualification Period
  • 6.260 - Claim ends during the Disqualification Period
  • 6.261 - Changes of circumstance during the Disqualification Period
  • 6.265 - Claimant reclaims benefit during the Disqualification Period
• 6.270 - Reconsideration and Appeals
  • 6.271 - Reconsideration procedures
  • 6.274 - Reconsideration request upheld: sanction no longer applicable
  • 6.275 - Reconsideration request not upheld: sanction still applicable
  • 6.280 - Appeals procedures
  • 6.284 - Conviction quashed
  • 6.289 - Action at the end of the Disqualification Period
  • 6.290 - Sanction not actioned on time - overpayment of benefit occurs
  • 6.291 - Impact on HB/CTB if claimant claims IS/JSA on hardship grounds
  • 6.296 - Discretionary housing payments
• 6.320 - Offsetting
  • 6.320 - Higher rate of HB awarded on revision or appeal
  • 6.322 - Lower rate of HB awarded on revision or appeal
• 6.340 - Changes to CTB ‘passporting’ arrangements as a result of Supporting People Scheme
• W6.360 - Change of circumstances
  • W6.361 - Duty to report changes
• 6.370 - Effective date of change
  • P6.374 - Pension Credit in payment
  • P6.378 - Exceptions
  • 6.390 - Two or more changes occur in same benefit week
  • 6.400 - Claimant entitled to arrears or increase in income
  • W6.410 - IS or JSA(IB) ends
    • W6.414 - LA not aware until a later date HB award period has ended
  • P6.410 - Change of Retirement Pension election
    • P6.411 - Effective date of change
• 6.420 - Ending of entitlement
  • 6.420 - Housing Benefit
    • 6.423 - Hostel dwellers and people in accommodation for the homeless
    • 6.424 - Change of address
    • 6.425 - Starting work
  • 6.440 - Council Tax Benefit
• Annex A - Loss of Benefit Provisions - benefit classification
• Annex B - Notification to Two Strike Central Team
• Annex C - Notification of loss of payability
• Annex D - Notification of reconsideration request
• Annex E - Notification of reconsideration outcome
• Annex F - Notification of arrears due to conviction having been quashed
• Annex G - Letter to claimant: conviction quashed - arrears payable
• Annex H - Letter to claimant - sanction is upheld
• Annex I - Letter to claimant - reconsideration request upheld
• Annex J - Forms PC16 and PC17

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