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Housing Benefit - Information for local authorities
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Operational manuals
HB/CTB Guidance Manual
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HB - Information for local authorities
Claims processing
Operational manuals
Operational manuals
This section contains all the relevant guidance that local authorities (LAs) need to refer to when administering Housing Benefit (HB) and Council Tax Benefit (CTB).
HB/CTB Guidance Manual
HB/CTB Overpayments guide
(2MB)
Debt Management offices by postcode
(489KB)
Discretionary Housing Payments
(77KB)
ESA operational guide - interim process
(132KB)
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