Updated 6 September 2012
Guides available on request
A number of the DWP guides or other publications are not available on the website. But you can get hold of these by requesting them from the owner of the guide.
| Guide name | What's in the guide | Who to contact |
|---|---|---|
| Benefits documents and data retention guide | This provides guidance to staff processing benefit claims to enable them to identify what documents and data should be retained, for how long and exceptions to this. There is also guidance on general retention issues. | Knowledge and Information Management Team Department for Work and Pensions Information Management, Devolution and Governance Room GS36 Quarry House Quarry Hill Leeds, LS2 7UA Email: kim.policies@dwp.gsi.gov.uk |
| Corporate memory guide | This provides guidance to DWP staff on maintaining official records. It includes details about what significant records should be kept and managed in registered files and the management of other records. | Knowledge and Information Management Team Department for Work and Pensions Information Management, Devolution and Governance Room GS36 Quarry House Quarry Hill Leeds, LS2 7UA Email: kim.policies@dwp.gsi.gov.uk |
| Jobseeker’s Allowance (JSA) procedural guidance |
This guidance is for JSA processors and other JSA staff. It provides end-to-end guidance on processing JSA claims.
This guide is a large document consisting of a number of chapters. When requesting a copy of this, please tell us which chapters you are interested in.
|
Jobseekers Allowance & Decision Making Appeals Team Level 4, Rockingham House, West Street, Sheffield S1 4ER Email: Sheffieldrockinghamhouse.jsaguidanceteam@jobcentreplus.gsi.gov.uk |
| Labour market conditions guide |
This guidance is for Jobseeker’s Allowance (JSA) staff and labour market decision makers on the labour market conditions for JSA and how to refer these.
This guide is a large document consisting of a number of chapters. When requesting a copy of this, please tell us which chapters you are interested in.
|
Jobseekers Allowance & Decision Making Appeals Team Level 4, Rockingham House, West Street, Sheffield S1 4ER Email: Sheffieldrockinghamhouse.jsaguidanceteam@jobcentreplus.gsi.gov.uk |
