Freedom of information / Data protection
- Registered file guide
- Benefits documents and data retention guide
- Guidance on the Data Protection Act 1998
- Mailshots
- Other legal powers
- Providing access to DWP systems
- Social Security Administration Act 1992
- Disclosure of personal information from the Department for Work and Pensions to police forces in Scotland: A memorandum of understanding between Department for Work and Pensions and the Association of Chief Police Officers in Scotland
- Disclosure of personal information from the Department for Work and Pensions to police forces: A memorandum of understanding
- Memorandum of understanding between the Department for Work and Pensions and the Immigration and Nationality Directorate
- Memorandum of understanding between the department for Work and Pensions and the United Kingdom Passport Service
- Memorandum of understanding - location of sex offenders: Association of Chief Police Officers and Department for Work and Pensions
- Memorandum of understanding - location of sex offenders: Association of Chief Police Officers Scotland and Department for Work and Pensions
- Customer consent to disclose or record personal information
- Data matching code of practice
- Data Protection Act - statement for all DWP forms
- Data protection principles
- Data sharing and data matching of personal information
- Disclosure to third parties based on customer consent
- Abbreviations lists
- Call recording: compliance with the Data Protection Act
- Corporate guidance for Subject Access Requests (SARs)
- Customer Information System (CIS) user guide
- An explanation of the information held on the Customer Information System (CIS)
- Notification with the Information Commissioner
- SANTA Guide
- Subject Access Request Guide (SARG)
- What do I have to do when I become a DPO?
- Disclosure of personal information over the phone
- Authorised users of the National Insurance number
- Criminal Cases Review Commission
- Changes to handling requests made under the DWP/Police MOU
- Criminal Injuries Compensation Authority
- Consent
- Court proceedings and Court Orders
- Crime – prevention or detection of
- Offences - criminal offences relating to the misuse of personal data
- Deceased persons
- Disclosing medical information to the customer
- Employer requests information
- Freedom of information policy and process
- Records management statement
- Personal and Departmental responsibility
- Public interest
- Where to go for advice
- Who should use this guidance
- Subject Access Request (SAR) process map
- SANTA: Logging and maintenance of Subject Access Requests (SARs)
- Visitors to DWP offices
- Foreword
- Free school meals / Educational Maintenance Allowance
- Fundamental principles
- Data protection officer letters
- Databases – using them for DWP business purposes
- Credit reference agencies
- Departmental policy (personal information)
- Legal background
- Grading of decision-maker
- Guidelines to applying the fundamental principles
- Disclosure of personal information to Her Majesty’s Revenue and Customs (HMRC)
- Information about staff
- Legal Services Commission
- Letter forwarding
- Local Authorities
- Media enquiries
- Missing persons
- Motability
- NHS - prescription charges
- Parliamentary Commissioner for Administration (Parliamentary Ombudsman / PCA)
- Personal data request form (police)
- Police - guidance on disclosure
- Professional negligence claims
- Recording your decision
- Requests from MPs / other elected representatives
- Unacceptable Customer Behaviour / Potentially Violent (UCB/PV) guidance
- Using this guidance
- Vulnerable persons