What do I need?
This page explains:
- what software you need to use this service
- how to print your transaction, and
- how the service uses cookies.
The service will tell you what personal information you need after you have logged on and chosen a benefit.
You should turn off any pop-up blocker software. Please refer to the instructions or help menu on your pop-up blocker software if you need help to turn it off.
For your security, your browser must use a 128-bit Secure Socket Layer connection (SSL). If your browser cannot use SSL, you may need to upgrade it.
You can use this service on any suitable computer – it does not have to be your own. You do not need an email address to use this service.
If you cannot use this service you can use one of the alternative routes we provide for making a claim or application.
Operating systems and browsers
The service is not currently available using Macs or other Unix based systems even though you may be able to input information.
Our service currently works with the following operating systems and browsers:
Microsoft Windows 98:
- Internet Explorer versions 5.0.1, 5.5 and 6.0
- Netscape 7.2
Microsoft Windows ME
- Internet Explorer version 5.5 and 6.0
- Netscape 7.2
Microsoft Windows 2000
- Internet Explorer version 5.0.1, 5.5 and 6.0
- Netscape 7.2
- Firefox 1.0.3
- Mozilla 1.7.7
Microsoft Windows XP
- Internet Explorer 6.0
- Netscape 7.2
- Firefox1.0.3
- Mozilla 1.7.7
To print a copy of your transaction
To
print a copy of your transaction you will need to use Adobe Reader 6 or higher – available
free of charge. If you use screen reader software or an audio‑enabled
web browser, Adobe provides a free
online tool that converts PDF documents to text.
Cookies
Your browser must have cookies enabled. This service uses session cookies to improve your experience of the service. Session cookies do not contain any personal information about you and they are deleted when you leave the site.
Before you start, please read our privacy policy.
The service launches in a new window with no browser menu.