What do I need?
This page explains:
- what software you need to use this service
- how to print your transaction
- how the service uses cookies.
If you use Jaws or Supernova screen readers, we apologise for any problems you may experience. You may wish to claim in another way.
Operating systems and browsers
The service does not work properly with Macs or other Unix-based systems even though you may be able to input information.
You are likely to have problems if you use Internet Explorer 7, 8, 9 and 10, Windows Vista or a smartphone. Clearing temporary internet files may help but you may wish to claim in another way.
There is also a high risk that if you use browsers not listed below, including Chrome, Safari or Firefox, the service will not display all the questions you need to answer. This is likely to prevent you from successfully completing or submitting the form. You may wish to claim in another way.
What the service was designed to work with
The service was designed to work with the following operating systems and browsers. Many of these are no longer available.
Microsoft Windows 98:
- Internet Explorer versions 5.0.1, 5.5 and 6.0
- Netscape 7.2
Microsoft Windows ME
- Internet Explorer version 5.5 and 6.0
- Netscape 7.2
Microsoft Windows 2000
- Internet Explorer version 5.0.1, 5.5 and 6.0
- Netscape 7.2
- Firefox 1.0.3
- Mozilla 1.7.7
Microsoft Windows XP
- Internet Explorer 6.0
- Netscape 7.2
- Firefox1.0.3
- Mozilla 1.7.7
To print a copy of your transaction
To
print a copy of your transaction you will need to use Adobe Reader 6 or higher – available
free of charge. If you use screen reader software or an audio‑enabled
web browser, Adobe provides a free
online tool that converts PDF documents to text.
Cookies
Your browser must have cookies enabled. This service uses session cookies to improve your experience of the service. Session cookies do not contain any personal information about you and they are deleted when you leave the site.