Factsheets
We have created factsheets with key information to help you and your customers. We have provided Rich Text Format versions of our basic factsheets to make it easier for you to use them alongside your own materials.
The technical factsheets provide more detailed information about Employment and Support Allowance.
Basic factsheets
PDF versions
- 1 – Overview of Employment and Support Allowance (40KB)
- 2 – The application process (79KB)
- 3 – The Work Capability Assessment and Work Focused Interview (79KB)
Rich Text Format versions
Technical factsheets
- Glossary (40KB)
- T1 – Conditions of entitlement (148KB)
- T2 – Effect on current customers (63KB)
- T3 – Current work (162KB)
- T4 – Linking rules (109KB)
- T5 – Other benefits and passporting (138KB)
- T6 – Scenarios (110KB)
- T7 – Rates (107KB)
- T8 – Sanctions (144KB)
- T9 – Appeals (32KB)
- T10 – Special cases (199KB)
- T11 – Young people (146KB)
- T12 – The claims process and the assessment phase (91KB)
- T13 – Supporting evidence (82KB)
- T14 – Work Capability Assessment (140KB)
- T15 – Work Focused Interviews (78KB)
- T16 – Statutory Sick Pay (SSP) (78KB)
- T17 – Carers (71KB)