What does the law say?
Under the Disability Discrimination Act, small to medium sized businesses have to make reasonable adjustments so they do not discriminate against disabled customers or employees.
This may affect the way you treat your staff, job applicants and customers.
The law has been designed so that you only have to make reasonable changes, but if you fail to do what is reasonable, a disabled person could take legal action against you for treating them unfairly.
If your organisation is not accessible to disabled people, you could be missing out on a lot of potential customers.
For suggestions of some of the things you or your company might consider doing, go to our better business checklist.
More help
You can read the full Act on the Office of Public Sector Information website. For more general information on the Disability Discrimination Act visit the Disability Rights Comission website.