Howgate Insurance Brokers – case study
As advisers on the Disability Discrimination Act, Howgate Insurance Brokers know how to provide an effective service for their disabled clients.
The company’s offices are accessible to people who use a wheelchair and staff ensure corridors and offices are free of clutter. To meet the needs of clients who are unable to visit the office the firm also offers home visits.
For visually impaired clients and clients with a learning disability the firm provides large print documents on request.
Chris Howgate, owner of Howgate Insurance Brokers, said: “We believe it is important to listen to the needs of disabled clients and, wherever possible, meet their requests.”