Contact Details for the Compensation Recovery Unit
Postal Address
The Compensation Recovery Unit
Durham House
Washington
Tyne and Wear
NE38 7SF
Telephone Contact
For general enquiries please telephone 0191 22 followed by the extension relating to the surname of the injured person
| Surname | Extension number |
|---|---|
| A - Barlow A | 52383 |
| Barlow B –Bryant A | 52377 |
| Bryant B – Costello A | 52413 |
| Costello B – Edwards A | 52535 |
| Edwards B – Godfrey A | 52422 |
| Godfrey B – Higgins A | 52457 |
| Higgins B – Johnson A | 52492 |
| Johnson B – Lee A | 52247 |
| Lee A – McHardy A | 52511 |
| McHardy B – Noble A | 52581 |
| Noble B – Pucknel A | 52380 |
| Pucknell B – Scanlon A | 52804 |
| Scanlon B – Stopford A | 52824 |
| Stopford B –Walsh A | 52869 |
| Walsh B - Z | 52912 |
If you have hearing or speech impairments our office has the Typetalk facility. Typetalk: 18001 0191 followed by the telephone number from any list on this page.
You can also send general queries by e-mail to cru-info-management@dwp.gsi.gov.uk. Please do not send personal information by e-mail as we cannot guarantee it is a secure channel.
Customer Service Managers
If you have spoken to one of the contacts shown above but you were not happy with the level of service you received, you can speak to one of our Customer Service Managers.
| Surname | Contact Name | Telephone Number |
|---|---|---|
| A - Godfrey A | Dave Thompson | 0191 2252009 |
| Godfrey B – Noble A | Lynda Lyall | 0191 2247819 |
| Noble B - Z | Ian Johnson | 0191 2252676 |
| NHS | Sam Gunter | 0191 2252043 |
NHS
For general enquiries please telephone 0191 22 followed by the extension relating to the surname of the injured person
| Surname | Extension Number |
|---|---|
| A –Knighton | 52588 |
| Knights – Z | 52576 |
Clinical Negligence
For general enquiries please telephone 0191 2252960
CRU 1
Please email: james.white2@dwp.gsi.gov.uk if you require an electronic version of the CRU1. Alternatively:
Telephone: 0191 2252119
Fax: 0191 2252029
Please email: cru1@dwp.gsi.gov.uk if you wish to register an electronic version of the CRU1
Appeals
For general enquiries please telephone 0191 22 followed by the extension
| Surname | Extension number |
|---|---|
| A – Keh | 52333 |
| Kei – Z | 52321 |
Email: cru-info-management@dwp.gsi.gov.uk
Criminal Injuries Compensation Scheme
For information about the Criminal Injuries Compensation Scheme go to the
Criminal Injuries Compensation Authority website.
Compensation Recovery in Northern Ireland
For information about Compensation Recovery in Northern Ireland go to the Department for Social Development in Northern Ireland website.