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New Deal for Disabled People Extensions: examining the role and operation of new Job Brokers

Research Report No. 384

by Abigail Davis, Elspeth Pound and Professor Bruce Stafford

This study was carried out as part of the evaluation of New Deal for Disabled People, which is an employment programme that aims to help disabled people and people with health conditions who want to work to move from economic inactivity into sustained employment. The programme, which is voluntary, is delivered by a range of public, private and voluntary sector Job Broker organisations.

This report presents findings from a third wave of qualitative research, carried out in 2005 by a team of researchers from the Centre for Research in Social Policy (at Loughborough University) and from the University of Nottingham. The aim of this element of the evaluation is to explore the reasons for variation in performance between new and existing Job Brokers.

The study is focused on five case study areas, which were purposively selected to include both a new and an existing Job Broker. It involves analysis of administrative data and in-depth interviews with Job Broker managers, local Jobcentre Plus managers and staff and Contract Managers. Fieldwork was conducted between August and December 2005.

The evaluation research programme also involves surveys with participants and with people eligible to use the service, qualitative research and a survey of employers, a survey of Job Brokers, an impact and cost benefit analysis and synthesis reports.

September 2006

ISBN 1 84712 091 1