13. CRU GB Electronic Communications
CRU has developed a number of electronic methods of communicating with Insurance Companies, as part of the E-government initiative.
Claims Underwriting Exchange Personal Injury (CUE PI) Database
We have an electronic link with the Claims Underwriting Exchange (CUE) PI Anti-Fraud Database. Whilst conducting anti fraud searches on the database CUE users can also do the following electronically:
- Register claims (CRU1’s),
- Request Certificates/Statements (CRU4),
- Receive CRU Certificates (CRU100) with or without financial data,
- Receive NHS Certificates (NHS100) with/without NHS treatment and ambulance charges,
- Advise us when a case is settled (CRU102),
The electronic link with the CUE PI database is being developed furhter and will soon allow CUE users to do the following:
- Receive CRU Certificates (CRU100)with financial data
- Receive the 2-year reminder (CRU250), and
- Receive requests for payment (CRU18 series)
Electronic Data Interchange (EDI)
We can exchange data electronically between our Computer system and the Computer systems held within certain insurance companies. At the moment we can offer you the opportunity to do the following business transactions via this electronic method:
- Register Claims (CRU1),
- Request Certificates/Statements (CRU4),
- Receive certain types of Certificates (CRU100),
- Receive NHS Certificates (NHS 100) with/without NHS charges,
- Advise us when a case is settled (CRU102).
The CRU e-service
The CRU Internet site provides the facility to:
- Request a Certificate (CRU4), and
- Advise us when a case is settled (CRU102),
As part of our long-term e-business strategy we hope to be able to offer you the following:
- Make payments via ACT or Direct Debit,
If you would like more information on these initiatives please contact the IT Project Manager at CRU-Info-Management@dwp.gsi.gov.uk.