3. Requests and notifications not appropriate for CRU
3.1 Professional negligence
Form CRU1 need not be submitted for a compensation claim arising from alleged professional negligence. CRU does not pursue this type of case and cannot issue a Certificate. If details of benefits paid are required, a request should be made to the relevant DWP benefit paying office. If you have already sent us a CRU1 for such a case please let us know as soon as possible. The claim can be settled without further reference to CRU.
However, if compensation is also to be paid as a result of the original accident, injury or disease, form CRU1 must be submitted by the compensator.
3.2 Compensation for criminal injuries
The Compensation Recovery Scheme does not apply to criminal injuries cases. If details of benefit are required they should be obtained from the relevant DWP benefit paying office.
For information go to the Criminal Injuries Compensation Scheme website
3.3 Requests for details of benefits paid prior to the date of accident, injury or disease
We cannot provide details of benefits paid before the date of incident, or give any estimate of which benefits might have been payable had the incident not occurred.
CRU can only provide details of benefits paid as a result of an accident, injury or disease for which compensation has been claimed.