Further Information
- DWP and other leaflets
- Other benefits available
- Other sources of money
- The Acts, Regulations and The Social Fund Guide
DWP and other leaflets
Where to get leaflets
All the leaflets mentioned in this guide are free of charge and are available from most Jobcentre Plus offices.
If you are age 60 or over, you may be able to get some of the leaflets from the Pension Service.
For your Jobcentre Plus office or Pension Centre, look for the display advert in the business numbers section of the phone book.
Alternatively, you can get copies of leaflets from here on the DWP website or The Pension Service website.
To contact us by email, go to the Contact Us section of the website.
Community advisers who belong to an organisation that gives benefit information to the public can join the Department for Work and Pensions Publicity Register. The Publicity Register gives advisers access to information about benefits, entitlements and other payments. To join call 0845 602 4444 or fax 0870 241 2634 (9am – 6pm, Monday – Friday).
DWP/Jobcentre Plus leaflets are designed in a number of different styles to make it as easy as possible for you to find the information you want. Some of these leaflets are described below.
Social Fund information
The following are leaflets available for customers which provide information about social fund.
- Grants and loans from the Social Fund (SFLA5JP)
- Help with extra heating costs from the social fund (SFHA5JP)
- Help with funeral expenses from the Social Fund (SFFA5JP)
- Sure Start Maternity Grants from the Social Fund (SFMA5JP)
Overview leaflet
This leaflet gives basic information about DWP/Jobcentre Plus and the benefits available:
General information leaflets
These leaflets give information on the range of benefits that different groups of people can claim.
Detailed information
Technical guide leaflets, such as this one, give detailed information on particular benefits or benefit areas. They are intended for professional and voluntary advisers and for members of the public who want to know more about a particular subject.
Application and claim forms
Your application for a Social Fund payment can be made on one of the forms listed below. You will be given the correct one for you by the Jobcentre Plus office or Pension Centre.
| Form number | Use of form | Where you get it |
| SF100 (Sure Start) | Sure Start Maternity Grants | your Jobcentre Plus office |
| SF200 | Funeral Payments | your Jobcentre Plus office, Pension Centre or registrar |
| SF300 | Community Care Grants | your Jobcentre Plus office or Pension Centre |
| SF500 | Budgeting Loans | your Jobcentre Plus office or Pension Centre |
For Crisis Loans contact Jobcentre Plus. You may be able to make a Crisis Loan application by telephone.
Advice or help in filling in forms
If you need further advice or help filling in forms, contact Jobcentre Plus. If you are over 60 you may wish to seek advice from the Pension Service.
For your Jobcentre Plus office or Pension Centre, look for the display advert in the business numbers section of the phone book.
Other benefits available
If the decision-maker decides you are not eligible for a Social Fund payment, you may still be eligible for other payments which you are not getting at the moment. To find out if you are eligible for any other payments, contact Jobcentre Plus. If you are age 60 or over, you may wish to contact the Pension Service.
For your Jobcentre Plus office or Pension Centre, look for the display advert in the business numbers section of the phone book.
For further information on Child Tax Credit and Working Tax Credit, or to make a claim online, contact HM Revenue & Customs. HM Revenue & Customs Tax Credit Helpline number is 0845 300 3900.
Other sources of money
There may be other sources of money for which you may be eligible, such as the Family Fund. The Family Fund is a Government fund administered independently by the Joseph Rowntree Trust to help families living in the United Kingdom and caring at home for a severely disabled or seriously ill child, under the age of 16. Ask your Jobcentre Plus office or Pension Centre whether there are any such sources of money for which you may be eligible.
The Acts, Regulations and The Social Fund Guide
You can buy copies of the following publications through bookshops or direct from the publisher – the Stationery Office. Many libraries will also hold copies for you to consult.
The Social Security Contributions and Benefits Act 1992
The laws that form the basis of the Social Fund scheme are the Social Security Contributions and Benefits Act 1992, the Social Security Administration Act 1992 and the Social Security Act 1998. The Acts lay down the framework of the legislation. The detailed rules of the scheme, including benefit rates and entitlement, are contained in regulations approved by Parliament and directions issued by the Secretary of State.
The Regulations
In the Sure Start Maternity Grant, Funeral Payment, Cold Weather Payment and Winter Fuel Payment sections of this leaflet, you are referred to the Regulations which cover particular rules. The Regulations may be changed or added to from time to time. The main Regulations and Legislation which govern this part of the Social Fund are currently:
- The Social Fund Maternity and Funeral Expenses (General) Regulations 2005
- The Social Fund Cold Weather Payments (General) Regulations 1988
- The Social Fund Winter Fuel Payments Regulations 2000
- The Social Security and Child Support (Decisions and Appeals) Regulations 1999.
The Social Fund Guide
For more detailed information on the Social Fund see 'The Social Fund Guide' - which contains the directions and guidance for making Social Fund payments.