How claims are decided
Decision makers at your Jobcentre Plus office will decide whether you are entitled to SDA. [Legislation (45)]
Method of payment
We normally pay SDA directly into an account. This is the safest way to pay you and lets you choose how and when you get your money. You can use a bank, building society or other account provider. Most accounts allow you to make savings on some of your bills by paying them by Direct Debit. You may be able to use a cash machine, which will usually mean you can get your money at any time of the day or night. Most of these machines can be used for free, but some of them may charge you to take your money out. If so, you will be warned by a message on the screen. This will give you the opportunity to cancel your transaction without being charged. There are arrangements with some banks and building societies to let you collect cash from many of their accounts over the counter at post offices. For more information on the types of accounts available, please read the notes on the claim form or contact your local Jobcentre Plus office.
If you change your account details, contact us straight away.