Advisers

Leaflets and how to get them

The leaflets mentioned in this document are all free. You can get social security leaflets and some others from your Jobcentre Plus office, Jobcentre or social security office. Some leaflets are also in post offices. You can also get leaflets on Housing Benefit and Council Tax Benefit from your council.

To contact us by email see the Contact us section of the website. Community advisers who belong to an organisation that gives benefits information to the public can join the Department for Work and Pensions Publicity Register (DWPPR). The DWPPR gives advisers access to information from the DWP and its agencies. To join call the Hotline on 0845 602 4444 9am-6pm Mon-Fri.

If you are abroad, write to:

DWP
International Pension Centre
Newcastle-upon-Tyne
NE98 1BA

The following Department of Health leaflets are available as shown:

HCS1 “Are you entitled to help with health costs?” from social security offices, main post offices, NHS hospitals, dentists, doctors, opticians and pharmacists; available from the address below in large print as HCS1(LP)
HC12 “NHS charges and optical voucher values” from the same places as leaflet HCS1

If you have problems in getting Department of Health leaflets, or need a large quantity, please order by letter or fax from:

Department of Health
PO Box 777
London
SE1 6XH
Telephone: 08701 555 455
Fax: 01623 724524

Service Personnel and Veterans Agency leaflets can be ordered from:

Customer Notification, Design and Development Unit
Room 8102
Norcross
Thornton-Cleveleys
FY5 3WP
Fax: 01253 332347

The Probate Helpline can offer advice on probate and Inheritance Tax matters. Contact them on 0845 30 20 900.