Department for Work and Pensions

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Advisers and intermediaries


Updated 23 May 2011

Working Benefits workshop and other resources

Use the resources on this page to deliver your own Working Benefits workshop and promote back to work benefits with your customers.

Download the Powerpoint presentation, and print off the action plan for your colleagues to fill in during your workshop.

Leaflets and factsheets

Download or order these materials to use in workshops, or add them to your resources for staff and customers.

Customer leaflet

Use the leaflet as part of your own publicity to make customers aware of the benefits they can get as they go back to, and remain in, work. Display them in reception areas, insert them in customer mailings, or hand them out in interviews.

Adviser factsheets

These factsheets provide key messages to include when advising your customers about Housing Benefit, Council Tax Benefit, other support and making the move into work. Refer to them in your day to day job, use them as induction materials for new staff or insert them in delegate packs in your own workshops and events.

Quick guide to in-work benefits

Use this guide with customers to show them an at-a-glance summary of what they could get when they go back to work. Useful for outreach workers whose customers have no internet access.

Printed materials

You can order printed copies of the leaflet and factsheets from our supplier iON. Please limit your orders to 200 per item.

Other languages and formats

We will consider any emailed requests for material in other languages or formats –