Adviser and intermediary updates

The latest information about our services for advisers, intermediaries and other professionals – from the Department for Work and Pensions.

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Update	Date
Touchbase e-zine – May 2012 (855KB)	08/05/12
Employment and Support Allowance claimant journey	08/05/12
Changes to contribution-based Employment and Support Allowance	Updated 01/05/12
Benefit cap	Updated 23/04/12
DWP Stakeholder bulletin – April 2012 (35KB)	23/04/12
New Enterprise Allowance – revised information for Merseyside	Updated 16/04/12
Touchbase e-zine – April 2012 (911KB)	03/04/12
Crisis Loans – changes from April 2012	26/03/012
DWP Stakeholder bulletin – March 2012 (49KB)	15/03/12
Social Justice	Updated 13/03/12
Touchbase e-zine – March 2012 (710KB)	08/03/12
Money towards winter fuel bills	Updated 06/03/12
Digital services – getting people online	Updated 17/02/12
DWP Stakeholder bulletin – February 2012 (40KB)	Updated 16/02/12
Work Clubs	Updated 03/02/12
Enterprise Clubs – support for self-employment	Updated 03/02/12
Touchbase e-zine – February 2012 (714KB)	03/02/12
DWP Stakeholder bulletin – January 2012 (76KB)	19/01/12
National Partnership Team – including Partnership Manager contacts	05/01/12
Carers Rights Day and Carers Week	22/12/11
DLA Child claim packs – ordering arrangements	06/12/11
Touchbase e-zine – December 2011 (635KB)	05/12/11
Get Britain working – back to work support from Jobcentre Plus – FAQs	02/12/11
Quick guides for partners: improving our service through partners	18/11/11
Gender recognition: equal treatment for state pension	14/11/11
Give an Hour – help someone get online	31/10/11
Pension Credit toolkit national launch	27/10/11
New disability policy web pages	18/10/11
Universal Credit briefing notes	Updated 10/10/11
Changes to Housing Benefit	04/10/11
Welfare reform events – Universal Credit questions and answers	23/09/11
Incapacity Benefit reassessing claims (updated stakeholder information pack)	Updated 05/08/11
Online services for customers	Updated 19/07/11
Review of the provision of passported benefits	15/06/11
Drug or alcohol dependency – new support from Jobcentre Plus	06/06/11
Applying for jobs – new resources for jobseekers	11/04/11
State Pension age changes – Government's announcement	16/03/11
Child Poverty Unit "Big Society" films	31/01/11
Communicating pensions information to customers – a resource pack for partner organisations and advisers	11/01/11
Severely visually impaired people – entitlement to DLA higher rate mobility component	08/11/10
Changes to benefits for lone parents with older children	Updated 25/10/10
Evidence requirements changes	07/10/10
Working Benefits workshops	Updated 31/08/10
State Pension age changes: effect on concessionary benefits	Updated 28/04/10
Find your way back to work (Directgov website)

• Touchbase e-zine a monthly publication that provides more frequent up-to-date news about benefits, pensions and other DWP services and relevant news from other government departments and agencies.