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Adviser and intermediary updates

The latest information about our services for advisers, intermediaries and other professionals – from the Department for Work and Pensions.

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Update Date
Universal Credit toolkit for partner organisations 28/03/13
Changes to Fraud Loss of Benefit Penalties from 1 April 2013 27/03/13
DWP Stakeholder bulletin – March 2013 (25KB) pdf 26/03/13
Money Advice Service – free printed guides 22/03/13
DWP reform communications toolkit Updated 22/03/13
Touchbase e-zine – March 2013 (216KB) pdf 06/03/13
DWP Stakeholder bulletin – February 2013 (51KB) pdf 25/02/13
Benefit cap updated 08/03/13
Universal Jobmatch – job posting and matching service Updated 15/01/13
Work Clubs Updated 04/01/13
Enterprise Clubs – support for self-employment Updated 04/01/13
Appeals process changes for all DWP benefits and child maintenance cases 04/12/12
Employment and Support Allowance claimant journey Updated 19/11/12
Carers Rights Day and Carers Week Updated 19/11/12
Changes to sanctions for Employment and Support Allowance claimants from 3 December 2012 05/11/12
New Enterprise Allowance changes to when it is available Updated 31/10/12
Removal of the Housing Benefit spare room subsidy Updated 21/03/13
Gender recognition: equal treatment for state pension Updated 23/10/12
Changes to Jobseeker’s Allowance sanctions 01/10/12
Get Britain working – In Work Credit FAQs 12/09/12
Social Justice – new case studies – Luke, Beverley and Steve, and John 30/08/12
£100m Complex Needs investment programme launches 24/07/12
Carers Week and Carers Rights Day Updated 17/07/12
Universal Credit and changes to in-work incentives 12/07/12
Employment and Support Allowance claimant journey Updated 21/06/12
New Enterprise Allowance – revised information for Merseyside Updated 16/04/12
Crisis Loans – changes from April 2012 26/03/012
Money towards winter fuel bills Updated 06/03/12
Digital services – getting people online Updated 17/02/12
National Partnership Team – including Partnership Manager contacts 05/01/12
DLA Child claim packs – ordering arrangements 06/12/11
Quick guides for partners: improving our service through partners 18/11/11
Give an Hour – help someone get online 31/10/11
Pension Credit toolkit national launch 27/10/11
New disability policy web pages 18/10/11
Universal Credit briefing notes Updated 10/10/11
Changes to Housing Benefit 04/10/11
Welfare reform events – Universal Credit questions and answers 23/09/11
Incapacity Benefit reassessing claims (updated stakeholder information pack) Updated 05/08/11
Online services for customers Updated 19/07/11
Review of the provision of passported benefits 15/06/11
Drug or alcohol dependency – new support from Jobcentre Plus 06/06/11
Applying for jobs – new resources for jobseekers 11/04/11
State Pension age changes – Government's announcement 16/03/11
Child Poverty Unit "Big Society" films 31/01/11
Communicating pensions information to customers – a resource pack for partner organisations and advisers 11/01/11
Severely visually impaired people – entitlement to DLA higher rate mobility component 08/11/10
Changes to benefits for lone parents with older children Updated 25/10/10
Evidence requirements changes 07/10/10
Working Benefits workshops Updated 31/08/10
State Pension age changes: effect on concessionary benefits Updated 28/04/10
Find your way back to work (Directgov website)  
  • Touchbase e-zine a monthly publication that provides more frequent up-to-date news about benefits, pensions and other DWP services and relevant news from other government departments and agencies.