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Advisers and intermediaries

DWP Forum reports

This section contains reports from the series of forums that we have held for customer representatives, advisers, intermediaries and other professionals.

Forum reports	Date
DWP Annual Forum 2011 report update (85KB)	January 2012
DWP Annual Forum 2011 report (203KB) Get Britain Working: employment support reform presentation (73KB) Housing Support workshop (32KB) Jobcentre Plus presentation (107KB) Pension, Disability and Carers Service presentation (94KB) Personal Independence Payment presentation (51KB) Personal Independence Payment: understanding requirements and learning needs presentation (42KB) Universal Credit presentation (230KB) Work Capability Assessment (Harrington Review) update (52KB)	July 2011
Scottish Annual Forum 2011 (115KB) Universal Credit presentation (162KB) Personal Independence Payment presentation (91KB) Paying benefit directly to claimants in the social rented sector (55KB) HM Revenue & Customs handout (61KB)	November 2011
Welsh Annual Forum 2011 report (205KB) Linda Badman’s (Customer Services Director Wales) presentation (48KB) PDCS update – Kim Archer’s presentation (106KB) Reforming the Social Fund – Nick Moon’s presentation (57KB) Universal Credit: welfare that works – Adam Taylor’s presentation (82KB) District Operations Managers in Wales (42KB)	March 2011
Scottish Annual Forum 2010 report (171KB) Scottish Annual Forum 2010 questions and answers (78KB) Scottish Annual Forum executive summary (54KB)	November 2010
DWP Annual Forum report (163KB) Questions and answers – DWP Annual Forum 2010 (93KB)	July 2010
Welsh Forum report (113KB)	January 2010
Scottish Forum report – November 2009 (163KB)	November 2009
DWP Annual Forum 2009 report (196KB)	February 2009
North and Midlands Forum report (128KB)	May 2009