What we expect from you

We believe that DWP offers you excellent opportunities and generous rewards. In return we ask that you:

• provide an impartial and professional service to all DWP's customers
• contribute what you can to help the Department move forward and to provide value for money for taxpayers
• take personal responsibility for your work, for maintaining good time-keeping and for working hard
• keep the Department informed if you are too ill to work
• respect and support all your colleagues and customers
• are flexible and adaptable.
• are committed to continuous self-improvement throughout your service and keep up to date with changes in the Department
• dress in a professional and businesslike way, in keeping with the high standards that we expect to provide for our customers and the respect we have for each other. This standard applies across all the Department and individual businesses may have additional specific business dress requirements
• comply with the Civil Service Code.

• Civil Service Code (Civil Service website)