What we do
This section provides details of what DWP does, how it is organised and Non-Departmental Public Bodies.
The Department supports its Ministers in developing and implementing policies and strategies aimed at:
- people who receive benefit
- people who need help to get work
- disabled people
- older people
- people who get the State Pension.
The DWP Business Plan sets out the Department’s priorities and key deliverables.
The Department supports the government’s commitment to being open about how the public sector is organised and how tax payers money is spent.
Customer service delivery
DWP operates through two main customer delivery businesses, Jobcentre Plus and the Pension, Disability and Carers Service.
Non-Departmental Public Bodies
Non-Departmental Public Bodies have a role in the delivery and implementation of Government business but are not a Government department or part of one. They operate independently and at arm’s length from Ministers but are still accountable to the public for the services they provide.
