Interventions Delivery Target 2010 to 2011
Target: 85%
What is the target?
This target is about helping our customers move into work by providing timely work-focused support to customers claiming Jobseeker’s Allowance (JSA) and lone parents claiming Income Support (IS).
The target measures whether we conduct certain interviews with customers within a given time in 85% of cases.
How does it work?
This target is made up of two components and requires Jobcentre Plus to conduct:
- 83% of IS lone parent work focused interviews within three months of them becoming due, and
- 87% of specific JSA interviews within six weeks of them becoming due.
Combined, these two components make up the overall national target of 85%, with each component having an equal share of the target.
There is a time delay of around four months for this data.
National level data is updated each month.
