Publications – Jobcentre Plus
Jobcentre Plus service standards
- Our service standards (481KB)
Equality Schemes
Jobcentre Plus equality schemes and progress reports explain the work we are doing to promote equality and diversity for our customers.
Equality and Human Rights Commission Assessment of DWP through Jobcentre Plus
- Equality and Human Rights Commission assessment of DWP through Jobcentre Plus – and Improvement Plan
Annual Reports
- Annual Report 2010 to 2011 (647KB)

- Annual Report 2009 to 2010 (1.3MB)
- Annual Report 2008 to 2009 (930KB)
- Annual Report 2007 to 2008 (825KB)
- Annual Report 2006 to 2007 (773KB)
Delivery Plans and Business Plans
- Delivery Plan 2011 to 2012 (132KB)

- Business Plan 2010 to 2011 (2MB)
- Cynllun Busnes 2010 i 2011 (596KB)

- Business Plan 2009 to 2010 (625KB)
- Business Plan 2008 to 2009 (863KB)
- Business Plan 2007 to 2008 (794KB)
- Business Plan 2006 to 2007 (2.01MB)
