Job Outcome Target 2009 to 2010
Target: 9 million job outcome points
What is this target?
The Job Outcome Target measures the number of our customers who move into work, whether through a referral by a Jobcentre Plus Adviser or one of our contracted providers or via our self-service channels such as an electronic job point or the internet.
How does it work?
Performance is measured using a points system. Every time we help someone into a job we earn points towards our Job Outcome Target. Jobcentre Plus customer records are matched with information from Her Majesty's Revenue and Customs (HMRC) systems to identify when our customers have moved into work.
When there is a match, the job outcome is converted into points depending on the customer group. The higher the priorities of the customer, the more points are achieved.
For example:
- helping an unemployed lone parent into work – 12 points
- helping an employed person change jobs – 1 point.
There is a delay in employers notifying HM Revenue and Customs when an employee starts work, therefore there will be a delay of approximately 6 months before we are able to publish final in-month figures for Job Outcome Target performance.
Following investigation, JOT reporting was reinstated in October 2010 following a three month suspension. Findings show that there has been a permanent increase in reported performance against this target. This is due to changes made to the HMRC systems during the 2009-2010 performance year.
