A to Z
This A to Z helps you get straight to important areas of this website. Just select the relevant letter below. For example, go to 'W' to find out about 'Welfare reform'.
DWP benefits and services information for individuals is now mostly on the Directgov website. You can reach this information using the A to Z too. Or go direct to Directgov
A
- About DWP
- Accessibility
- Access to Work (this link will take you to the Directgov website)
- Accidents at work, reporting (this link will take you to the Directgov website)
- Additional State Pension (this link will take you to the Directgov website)
- Advisers
- Appeals - for advisers and professionals (NI260)
- Ageing society
- Archive, electronic
- Attendance Allowance Do it online (this link will take you to the Directgov website)
- Australia – information for people who have lived there
- Austria – Your social security insurance, benefits and healthcare rights in the European Economic Area
B
- Barbados, Social security agreement between the United Kingdom and
- Belgium – Your social security insurance, benefits and healthcare rights in the European Economic Area
- Benefit and pension rates – leaflet BRA5DWP
- Benefit theft
- Benefits (this link will take you to the Directgov website)
- Benefits adviser Do it online (this link will take you to the Directgov website) – Answer questions to find out information on benefits and tax credits that you may be entitled to
- Bereavement – What to do after a death (this link will take you to the Directgov website)
- Bermuda, Social security agreement between the United Kingdom and
- Better Regulation
- Birthday messages from HM Queen and the Secretary of State (this link will take you to the Directgov website)
- Budgeting Loans (this link will take you to the Directgov website)
- Bulk Letter Forwarding Service
C
- Canada, Social security agreement between the United Kingdom and
- Careers in DWP
- Careers in the Senior Civil Service
- Carer's Allowance Do it online (this link will take you to the Directgov website)
- Care home, temporary stays in a (this link will take you to the Directgov website)
- Care homes (this link will take you to The Directgov website)
- Centenarians (this link will take you to the Directgov website)
- Changes that affect your benefit (this link will take you to the Directgov website)
- Cheat – report a benefit thief
- Child Benefit Do it online (this link will take you to the Directgov website)
- Child Maintenance Bonus (this link will take you to the Child Support Agency website)
- Child maintenance Do it online (this link will take you to the Directgov website)
- Child maintenance redesign
- Child poverty
- Child Tax Credit Do it online (this link will take you to the Directgov website)
- Child Trust Fund (this link will take you to the Directgov website)
- Christmas Bonus (this link will take you to the Directgov website)
- City Strategy
- Civil Partnership (this link will take you to the Directgov website)
- Claim forms
- Cold Weather Payment (this link will take you to the Directgov website)
- Combined Pension Forecasting (Business Link website)
- Community Care Grants (this link will take you to the Directgov website)
- Compensation and social security benefits (GL27)
- Compensation Recovery Unit Do it online
- Complaints and appeals
- Consultations
- Contact us
- Council Tax Benefit (this link will take you to the Directgov website)
- Council Tax Benefit Extended Payment (this link will take you to the Directgov website)
- Council Tax Benefit for advisers and professionals (RR2)
- Council Tax Benefit - information for local authorities
- Crisis Loans (this link will take you to the Directgov website)
- Customer Charter – DWP
- Cyprus – Your social security insurance, benefits and healthcare rights in the European Economic Area
- Czech Republic – Your social security insurance, benefits and healthcare rights in the European Economic Area
D
- Data protection
- Death – What to do after a death (this link will take you to the Directgov website)
- Debt Management organisation (a part of the Department that recovers money)
- Decision Making Standards Committee
- Denmark – Your social security insurance, benefits and healthcare rights in the European Economic Area
- Departmental Framework – sets out how the DWP is organised and managed
- Disability and Carers Service supports disabled people and their carers
- Disability Discrimination Act – information for employers and service providers
- Disability Employment Advisory Committee
- Disability Living Allowance (DLA) Do it online (this link will take you to the Directgov website)
- Disability Living Allowance (DLA) for children under age 16 Do it online (this link will take you to the Directgov website)
- Disability Living Allowance Advisory Board
- Diversity and equality
- Downloadable claim forms
E
- Eligible Loan Deductions Scheme
- Employ ability
- Employers
- Employment and Support Allowance (this link will take you to the Directgov website)
- Enabling Retirement Savings Programme
- Equality schemes
- Estonia – Your social security insurance, benefits and healthcare rights in the European Economic Area
- European Economic Area, Your social security insurance, benefits and healthcare rights in the
- European Community, Your social security insurance, benefits and healthcare rights in the
- European Social Fund
- Executive Team
- Extended Payment of Council Tax Benefit (this link will take you to the Directgov website)
- Extended Payment of Housing Benefit (this link will take you to the Directgov website)
F
- Financial Assistance Scheme
- Financial Assistance Scheme - Review of Scheme Assets
- Finland – Your social security insurance, benefits and healthcare rights in the European Economic Area
- Fit note – Statement of Fitness for Work
- Forecast, State Pension Do it online (this link will take you to the Directgov website)
- Forms (Pensions claim forms are available on The Pension Service (Directgov))
- France – Your social security insurance, benefits and healthcare rights in the European Economic Area
- Fraud – report a benefit thief
- Freedom of Information
- Full of Life – Celebrating older people's contribution to society
- Funeral Payment (this link will take you to the Directgov website)
- Future Jobs Fund – information for Local Authorities and other partners
G
- Germany – Your social security insurance, benefits and healthcare rights in the European Economic Area
- Gibraltar – Your social security insurance, benefits and healthcare rights in the European Economic Area – Special conditions
- Greece – Your social security insurance, benefits and healthcare rights in the European Economic Area
- The Growth Fund – aimed at helping to provide affordable loans to people on low incomes in areas of high financial exclusion.
- Guardian's Allowance (this link will take you to the Directgov website)
H
- Health and work – Information for healthcare professionals
- Healthcare professionals
- Health, work and well-being
- Help for carers (this link will take you to the Directgov website)
- Holland – Your social security insurance, benefits and healthcare rights in the European Economic Area
- Home Responsibilities Protection (this link will take you to the Directgov website)
- Housing - avoiding eviction and repossession (this link will take you to the Directgov website)
- Housing Benefit (this link will take you to the Directgov website)
- Housing Benefit Extended Payment (this link will take you to the Directgov website)
- Housing Benefit - for advisers and professionals (RR2)
- Housing Benefit - information for local authorities
- Housing Costs - standard interest rate
- Hungary – Your social security insurance, benefits and healthcare rights in the European Economic Area
I
- Iceland – Your social security insurance, benefits and healthcare rights in the European Economic Area
- Impact Assessments
- Incapacity Benefit (this link will take you to the Directgov website)
- Income Support (this link will take you to the Directgov website)
- Industrial Injuries Disablement Benefit (this link will take you to the Directgov website)
- Industrial Injuries Scheme benefits – for advisers and professionals (DB1)
- Information charter
- Information finder
- Information held about you – how to request information held about you under the Date Protection Act
- Inheritance of SERPS, important information for married people (this link will take you to the Directgov website)
- International – information on state benefits and pensions for customers living and working overseas
- Ireland – Your social security insurance, benefits and healthcare rights in the European Economic Area
- Israel, Social security agreement between the United Kingdom and
- Italy – Your social security insurance, benefits and healthcare rights in the European Economic Area
J
- Jamaica, Social security agreement between the United Kingdom and
- Jersey and Guernsey, Social security agreement between the United Kingdom and
- Jobcentre Plus – corporate, stakeholder and partnership information
- Job Grant (this link will take you to the Directgov website)
- Jobs in DWP
- Jobseeker's Allowance (this link will take you to the Directgov website)
- Joint birth registration
- Journal of Occupational Psychology, Employment and Disability (JOPED)
- Journalists
L
- Labour Exchange centenary
- Letter Forwarding Service (Bulk) (for pension and insurance companies)
- Liechtenstein – Your social security insurance, benefits and healthcare rights in the European Economic Area
- LinkAge Plus - Pilots for joined up services for older people
- Lithuania – Your social security insurance, benefits and healthcare rights in the European Economic Area
- Local authority staff
- Local Employment Partnerships (Business Link)
- Local Housing Allowance (this link will take you to the Directgov website)
- Local Housing Allowance - information for local authorities
- Luxembourg – Your social security insurance, benefits and healthcare rights in the European Economic Area
M
- Maintenance, child Do it online (this link will take you to the Directgov website)
- Malta – Your social security insurance, benefits and healthcare rights in the European Economic Area
- Maternity Allowance (this link will take you to the Directgov website)
- Maternity leave (this link will take you to the Directgov website)
- Maternity Allowance – for advisers and professionals (NI17A)
- Mauritius, Social security agreement between the United Kingdom and
- Media centre
- Medical costs for war pensioners (this link will take you to the Directgov website)
- Mortgage Interest Run On (this link will take you to the Directgov website)
- Motability (this link will take you to the Directgov website)
N
- National Insurance number, Applying for a (this link will take you to the Directgov website)
- Netherlands – Your social security insurance, benefits and healthcare rights in the European Economic Area
- New Deal for Lone Parents (this link will take you to the Directgov website)
- New Deal for Partners (this link will take you to the Directgov website)
- New Deal for people aged 25 plus (this link will take you to the Directgov website)
- New Deal for people aged 50 plus (this link will take you to the Directgov website)
- New Deal for Young People (this link will take you to the Directgov website)
- New Zealand, Social security agreement between the United Kingdom and
- Newsroom
- Non-Departmental Public Bodies
- Norway – Your social security insurance, benefits and healthcare rights in the European Economic Area
O
- Occupational pensions (Directgov)
- Office for Disability Issues (this link will take you to the Office for Disability Issues website)
- Opportunity Age
- Opportunity for all
- Over 50s (this link will take you to the Directgov – over 50s section)
- Over 80 Pension (this link will take you to the Directgov website)
- Overseas – information on state benefits and pensions for customers living and working overseas
P
- Payday changes
- Pension and benefit rates (this link will take you to the Directgov website)
- Pension Credit (this link will take you to the Directgov website)
- Pension Tracing Service (this link will take you to the Directgov website)
- Pensions and retirement (this link will take you to the Directgov website)
- Pensions Reform - Deregulatory Review
- Pensions Reform - Security in retirement: towards a new pensions system
- Personal Pensions (this link will take you to the Directgov website)
- Philippines, Social security agreement between the United Kingdom and the
- Pneumoconiosis (this link will take you to the Directgov website)
- Poland – Your social security insurance, benefits and healthcare rights in the European Economic Area
- Portugal – Your social security insurance, benefits and healthcare rights in the European Economic Area
- Press releases
- Privacy
- Public bodies sponsored by DWP
- Publications
- Publications archive
Q
- Queen's birthday messages (this link will take you to the Directgov website)
R
- Recovery of benefits – appeals guide (Z2)
- Recovery of benefits – for advisers and professionals (Z1)
- Research
- Resource centre
- Retirement (this link will take you to the Directgov website)
- Retirement Pension Do it online (this link will take you to the Directgov website)
- Retirement Pension Forecast Do it online (this link will take you to the Directgov website)
- RSS news feeds
S
- Same sex couples (this link will take you to the Directgov website)
- Security in retirement: towards a new pensions system – White Paper on Pensions Reform
- SERPS, inheritance of – important information for married people (this link will take you to the Directgov website)
- Severe Disablement Allowance (this link will take you to the Directgov website)
- Sitemap
- Slovakia – Your social security insurance, benefits and healthcare rights in the European Economic Area
- Slovenia – Your social security insurance, benefits and healthcare rights in the European Economic Area
- Social Fund – for advisers and professionals (SB16)
- Social Fund Community Care Grants (this link will take you to the Directgov website)
- Social Fund Crisis Loans (this link will take you to the Directgov website)
- Social security agreements between the UK and other countries
- Spain – Your social security insurance, benefits and healthcare rights in the European Economic Area
- Speeches
- Stakeholder pensions (this link will take you to the Directgov website)
- Stakeholder pensions – A guide for employers (Business Link website)
- Stakeholder pensions – A guide for pension scheme providers (PDF)
- Standard interest rate – housing costs
- State Pension Do it online (this link will take you to the Directgov website)
- State Pension Forecast Do it online (this link will take you to the Directgov website)
- Statistics
- Statutory Adoption Pay (this link will take you to the Directgov website)
- Statutory Maternity Pay (this link will take you to the Directgov website)
- Statutory Maternity Pay – for advisers and professionals (NI17A)
- Statutory Paternity Pay (this link will take you to the Directgov website)
- Statutory Sick Pay (SSP) (this link will take you to the Directgov website)
- Suppliers
- Sure Start Maternity Grants (this link will take you to the Directgov website)
- Sustainable development
- Sweden – Your social security insurance, benefits and healthcare rights in the European Economic Area
- Switzerland – Your social security insurance, benefits and healthcare rights in the European Economic Area – Special conditions
T
- Targeting benefit thieves
- Tax Credits Do it online (this link will take you to the Directgov website)
- Technical guides (to benefits)
- Temporary stays in a care home (this link will take you to the DirectGov website)
- Training (this link will take you to the Directgov website)
- Turkey, Social security agreement between the United Kingdom and
U
V
- Vaccine damage payment (this link will take you to the Directgov website)
- Vehicle Excise Duty Exemption (this link will take you to the Directgov website)
-
Veterans’ benefits and pensions (this link will take you to the Directgov website)
W
- War Disablement Pension (this link will take you to the Directgov website)
- War Widow's Pension (this link will take you to the Directgov website)
- Wedding anniversary messages (this link will take you to the Directgov website)
- Welfare Reform
- Welsh Language Scheme
- Widowed Parents Allowance (this link will take you to the Directgov website)
- Winter Fuel Payments (Directgov)
- Work and Pensions Longitudinal Study
- Work – looking for work (this link will take you to the Directgov website)
- Working Tax Credit (this link will take you to the Directgov website)
- Workplace Pension Reform

